Keon Tobin | Page 10

Keon provided me with excellent service and went above and beyond for me and my car. I greatly appreciate Keon and all of BMW of Catonsville. and beyond for me and my car. I greatly appreciate Keon and all of BMW of Catonsville. More

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Hats off to Bill Adams for the expertise and patience to get the 3rd brake light working on my 99 M Roadster. Two thumbs way up!! get the 3rd brake light working on my 99 M Roadster. Two thumbs way up!! More

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I enjoy taking my car here and my service representative Keon Tobin who ensures that I am 100% satisfied with all work done on my vehicle Keon Tobin who ensures that I am 100% satisfied with all work done on my vehicle More

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Keon is always very attentive and keeps me updated frequently. He goes above and beyond to make sure we always have a great experience. Thanks! frequently. He goes above and beyond to make sure we always have a great experience. Thanks! More

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Went in on a BMW recall My service writer Keon Tobin was very knowledgeable, polite and helpful. He sent me a video of my car being inspected by the mechanic who was very tho My service writer Keon Tobin was very knowledgeable, polite and helpful. He sent me a video of my car being inspected by the mechanic who was very thorough in the inspection. He made recommendations for maintenance based on what he saw. I also received written information on everything the mechanic said. Keon sent me both email and text messages. I felt very safe as all employees were following Covid-19 recommendations. My car was returned to me clean and spotless inside Super customer service. More

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Getting repair from BMW of Catonsville was a pleasing experience. Scheduling was no hassle, repair was done promptly, and Mr. Tobin was very professional. I was pleased to have my car back in clean shap experience. Scheduling was no hassle, repair was done promptly, and Mr. Tobin was very professional. I was pleased to have my car back in clean shape after all that repair. More

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Serviced 1year oil change. I was pleasantly impressed with the fast and polite checking in and loaner process. Very impressed with the inspection report provided via on line streaming of a video clip of with the fast and polite checking in and loaner process. Very impressed with the inspection report provided via on line streaming of a video clip of the car inside and outside, under the hood, with the verbal explanations provided by the technician. As always, Jamie Brenneman has been outstanding. Many thanks to the BMW CATONSVILLE team. Dan Petrescu More

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Best services ever!!! Keon was the best!!! He explained everything to me. All of the staff was professional and friendly! My car was fixed right! everything to me. All of the staff was professional and friendly! My car was fixed right! More

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Jae Lim and Sam Choi were easy to work with and very accommodating. Actually enjoyed buying a car from these two professionals! I will return to this dealership when another car is needed. accommodating. Actually enjoyed buying a car from these two professionals! I will return to this dealership when another car is needed. More

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The dealership overall is excellent. I primarily interact with the Service department, and service advisor Brittany Hill is GREAT!!! Her knowledge and professionalism is unmatched. interact with the Service department, and service advisor Brittany Hill is GREAT!!! Her knowledge and professionalism is unmatched. More

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