Keon Tobin
Keon Tobin at BMW of Catonsville

Keon Tobin | Page 9

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.8
191 Reviews

Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Specialties & Trainings

GREAT CUSTOMER SERVICE

4.8

191 Reviews

Write a Review

191 Reviews of Keon Tobin

January 26, 2021

Dealership Rating
Employee Rating

I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv More

by Lisa Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Panniell

Jan 27, 2021

BMW of Catonsville responded

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2021

Dealership Rating
Employee Rating

The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were ex More

by ReeRee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Master service tech Fred

Jan 27, 2021

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care!

Jan 27, 2021

ReeRee responded

It was a pleasure visiting and having my car serviced there. All of the staff members were friendly and courteous.

January 19, 2021

Dealership Rating
Employee Rating

Great customer service the staff is very knowledgeable. I was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. More

by BeBeeBeautiful20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2020

Dealership Rating
Employee Rating

I have know idea where to start, but Keon he goes above and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the serv More

by Pmnzavas128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2020

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2020

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Employee Rating

Keion Tobin is the best service manager in the business. He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in th More

by DC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 13, 2020

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2020

Dealership Rating
Employee Rating

Keon Tobin is a true professional customer service representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always More

by Alpha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

BMW of Catonsville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville.

November 29, 2020

Dealership Rating
Employee Rating

Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from More

by GD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope to be of service to you again! Take care! Have a good day!

November 06, 2020

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Employee Rating

I recently bought my BMW in for service and Keon Tobin did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he to More

by Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2020

BMW of Catonsville responded

Harris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2020

Dealership Rating
Employee Rating

Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS More

by artistteacherresearcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

BMW of Catonsville responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Have a wonderful day!

October 08, 2020

Dealership Rating
Employee Rating

I always get great service at BMW of Catonsville. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. More

by cybricon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Hill

Oct 13, 2020

BMW of Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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