Kerry Monica, Jr. | Page 2
Service Director
Lester Glenn Subaru
1501 Route 37 West
Toms River, NJ 08755
153 Reviews
Write a Review153 Reviews of Kerry Monica, Jr.
March 18, 2024
Dealership was very clean and inviting. There was an inviting atmosphere and I felt extremely comfortable and welcomed there. The staff was very accommodating, knowledgeable, and friendly There was an inviting atmosphere and I felt extremely comfortable and welcomed there. The staff was very accommodating, knowledgeable, and friendly. I would absolutely recommend this dealership to anyone looking to purchase a vehilce! More
Other Employees Tagged: Patrick Piro, Melissa Arnold, Brandon Grace
March 15, 2024
Everyone at Lester Glenn is so nice! they make each visit amazing. Awesome customer service from start to finish! they make each visit amazing. Awesome customer service from start to finish! More
Other Employees Tagged: Ekaterina Espinosa
March 14, 2024
GREAT CUSTOEMR SERVICE - we like Eric's Beard what a guy yes yes yes yes yes yes yes yes yes yes More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez
March 02, 2024
It’s always a great experience buying from Lester Glenn Subaru and my salesman Cody Monica was fantastic Subaru and my salesman Cody Monica was fantastic More
Other Employees Tagged: Jamie Palazzo, Patrick Piro, Cody Monica
February 28, 2024
Always great service from Lester Glenn. Highly recommend for sales and service. Honest old fashioned service Highly recommend for sales and service. Honest old fashioned service More
Other Employees Tagged: Ekaterina Espinosa
February 21, 2024
The overall experience was positive. The salesman was earnest and very helpful. 2 weeks after purchasing a used Subaru, there was an issue with the battery. The manager urged us to bring The salesman was earnest and very helpful. 2 weeks after purchasing a used Subaru, there was an issue with the battery. The manager urged us to bring the car in and after testing the battery it was replaced at no charge. Service personnel were extremely responsive and explained what they found during testing. All personnel at the dealership were attentive and willing to help. More
Other Employees Tagged: Mike Boczkus
February 11, 2024
I love Lester Glenn, it is the only dealership (s) to go too purchase a vehicle or have your vehicle repaired, serviced, or have it maintenance on it.. When you first arrive you go inside, after someone too purchase a vehicle or have your vehicle repaired, serviced, or have it maintenance on it.. When you first arrive you go inside, after someone takes and moves your vehicle, there is a coffee machine, that makes everything., not just coffee, hot chocolate, Lattes, etc. Its a great waiting area, clean, smells nice .I have a Subaru, it is my first Subaru and I LOVE it,. My Service Writer Is Kathy Ottmer, She comes to you and you go to where she is stationed and you advise her what is going on, she listen's well, understands what you are saying, she is so patient,. Kathy has been my service writer for decades.She is excellent , professional, friendly, caring person.. She is an asset to the Lester Glenn. She tells you what us going on, what is needed, what you should do and soon, Always keeping you updated. The last tech who worked on my car, was Great, My Bubble Bee as I call her, (she is yellow) is happily home with me, feeling much better. Thank you to the tech who did a Great job and repairing her. Thank you Kathy for knowing what to do and getting it done. The Receptionist employees are all great, polite, friendly. I take good care of my car because of Lester Glenn Service, which I drive an hour and half to get serviced, or maintenance on it. I cannot tell you how many people stop me, telling me how much they love the yellow color of my vehicle. One girl parents saw me at the bank, and they must went home, for suddenly a car is coming in quickly and parks next to me, I got nervous I thought I was getting car jacked. The girl came out and said omg, That is the one I wanted. After my heart when back into my chest, we chatted. She loves her car, think was blue , said dealership she went to could not find it, I said you should go to Lester Glenn, They will find you anything you want, in the color you want. Good thing I keep business cards in my car of where I purchase it. I gave her names too to reach out too. . I love this Lester Glenn Subaru Dealership , from start to finish, the experience is always Excellent, you know your vehicle is getting serviced the right way, properly. The Techs are the best, for they check your vehicle thoroughly all over. If see something they inform Kathy and she lets you know. I cannot express how happy I am going there, how comfortable, welcomed I am there, and how valued as a person/customer I am made to feel, ,.I want to say Kerry Monica Jr, is the Best too, comes out and greets you, ask how you are, thanks you for coming to them. Lester Glenn Subaru is the only dealership I would always go too . I know my Bubble Bee feels the same way and she and she will always be taken well care of there, Best Dealership, I recommend highly to ALL, for purchases, service, repairs, you will not be disappointed, and tell them Myra send you...Thank you again Lester Glenn, Thank you Kathy Ottmer, you are the BEST.. .You all make my life easy by coming to you! More
Other Employees Tagged: Kathy Ottmer , The Tech (s) who worked on my vehicle, sorry, do not know his name
February 01, 2024
The only Dealership for Service that I will bring my car to, knowing it will be done right. .Kathy Ottmer is professional, friendly, eager to make your service experience a Great One! You are made to feel to, knowing it will be done right. .Kathy Ottmer is professional, friendly, eager to make your service experience a Great One! You are made to feel welcome, valued and comfortable from the moment you enter the Dealership, and during your stay. Kathy Ottmer keeps you updated on your vehicle., she is a Great Person/Service Writer. She answers any concerns or questions you have, easily and with knowledge. You do not have to do anything, just bring you car in and Kathy Ottmer does the rest.. Kerry Monica Jr, is a Great Subaru Employee to have working for Subaru. He is Friendly, Professional, answers all questions easily and with knowledge . The Techs are all GREAT, they are all knowledgeable,, I know my vehicle is in good hands, that no matter what the issue may be, it will be fixed correctly .. I highly Recommend Lester Glenn Subaru to Everyone, for a purchase of a Subaru and for their amazing Service .Thank you Kathy for always being you "Perfect" in all ways, and making my life so easy when I am there. Kathy, for always being patient, explaining everything to me, so I understand, and being you.., Thank you to the Tech who made sure my care was repaired properly for me. From the moment I went in till I left , I was provided with Excellent service from Everyone! Thank you Lester Glenn Subaru and all of your Employees, for everyone is always so nice.. As always I left a Happy Subaru customer. More
Other Employees Tagged: Kathy Ottmer , The Tech who worked on my vehicle, do not know his name
January 30, 2024
I only have good things to say about Chris in the svc dept. He was so helpful and nice. dept. He was so helpful and nice. More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez , Christopher Murdolo
January 21, 2024
Friends kind service and they are honest with your car needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious gr needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious great tv and coffee it is well spaced out with comfortable seats being you might be there over an hour bWELL DONE Lester Glenn Subaru. Did I mention how I rest love my forrester More
Other Employees Tagged: Patrick Piro, Lindsey Mulrain, Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez , Christopher Murdolo