Kerry Monica, Jr.
Kerry Monica, Jr. at Lester Glenn Subaru
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Kerry Monica, Jr. | Page 2

Service Director

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8
153 Reviews
4.8

153 Reviews

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153 Reviews of Kerry Monica, Jr.

March 18, 2024

Dealership Rating
Employee Rating

Dealership was very clean and inviting. There was an inviting atmosphere and I felt extremely comfortable and welcomed there. The staff was very accommodating, knowledgeable, and friendly More

by RAPUNZELCT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Lester Glenn Subaru responded

Hi RAPUNZELCT, Thank you for your glowing review! We're delighted to hear that you found our dealership clean, inviting, and comfortable! Creating a welcoming atmosphere for our customers is important to us, and we're glad you felt accommodated and welcomed by our knowledgeable and friendly staff. Recommendations like yours mean the world to us! If you ever need anything else or want to share more about your experience, feel free to reach out. Enjoy your new vehicle, and thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

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Everyone at Lester Glenn is so nice! they make each visit amazing. Awesome customer service from start to finish! More

by toriberntsen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa

Mar 15, 2024

Lester Glenn Subaru responded

Hi toriberntsen, Thank you for your kind words! We're delighted to hear that everyone on our team has provided you with amazing customer service and that each visit has been enjoyable! Providing excellent service from start to finish is what we strive for, and we're glad to know that we've met your expectations! If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 14, 2024

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Employee Rating

GREAT CUSTOEMR SERVICE - we like Eric's Beard what a guy yes yes yes yes yes More

by urfave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Lester Glenn Subaru responded

Hi urfave, Thank you for your enthusiastic review! We're thrilled to hear that you received great customer service and that you appreciate Eric's beard – what a guy indeed! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 02, 2024

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It’s always a great experience buying from Lester Glenn Subaru and my salesman Cody Monica was fantastic More

by JOEFIXIT1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Lester Glenn Subaru responded

Hi JOEFIXIT1974, Thank you for your continued trust in us! We're thrilled to hear that you had another great experience with us and that Cody provided you with fantastic service. We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 28, 2024

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Always great service from Lester Glenn. Highly recommend for sales and service. Honest old fashioned service More

by jcapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa

Feb 29, 2024

Lester Glenn Subaru responded

Hi Jcapozzi, Thank you for your kind words! We're thrilled to hear that you always receive great service with us! Providing honest, old-fashioned service is what we aim for, and we're glad to know that we're meeting your expectations! We truly appreciate your recommendation for both sales and service. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 21, 2024

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Employee Rating

The overall experience was positive. The salesman was earnest and very helpful. 2 weeks after purchasing a used Subaru, there was an issue with the battery. The manager urged us to bring More

by VDUENAS.WOLFSON
Recommend Dealer
Yes

Other Employees Tagged: Mike Boczkus

Feb 23, 2024

Lester Glenn Subaru responded

Hi VDUENAS.WOLFSON, Thank you for your positive review! We're glad to hear that your overall experience was positive and that our team was earnest and very helpful! It's great to know that the issue with the battery was promptly addressed and resolved by our service team, and we're pleased to hear that they were extremely responsive and provided clear explanations during the process. We'll be sure to pass along your kind words to the team. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your Subaru, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 11, 2024

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I love Lester Glenn, it is the only dealership (s) to go too purchase a vehicle or have your vehicle repaired, serviced, or have it maintenance on it.. When you first arrive you go inside, after someone More

by wyckdnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer , The Tech (s) who worked on my vehicle, sorry, do not know his name

Feb 13, 2024

Lester Glenn Subaru responded

Hi wyckdnana, Thank you for your detailed and heartfelt review! We're absolutely thrilled to hear about your positive experiences with us and specifically with Kathy! It's wonderful to know that she has been your service writer for decades and consistently provides you with excellent, patient, and caring service! We'll be sure to pass along your kind words to her and to the entire team! We're delighted that you love your Subaru and that you feel valued and welcomed whenever you visit us. Your recommendation means a lot to us, and we're honored to have you as a loyal customer! If you ever need anything else or have any questions, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 01, 2024

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The only Dealership for Service that I will bring my car to, knowing it will be done right. .Kathy Ottmer is professional, friendly, eager to make your service experience a Great One! You are made to feel More

by wyckdnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer , The Tech who worked on my vehicle, do not know his name

Feb 02, 2024

Lester Glenn Subaru responded

Hi wyckdnana, Thank you so much for taking the time to share your detailed and positive experience with us! We're thrilled to hear that Kathy, Kerry, and the entire team provided you with exceptional service! Your kind words about their professionalism, friendliness, and knowledge mean the world to us! We appreciate your recommendation and are honored to be your go-to dealership for the service and purchase of a Subaru! If there's anything else you'd like to share or if you have more feedback, feel free to let us know! We're here for all your automotive needs! Happy Driving, The Lester Glenn Subaru Team

January 30, 2024

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Employee Rating

I only have good things to say about Chris in the svc dept. He was so helpful and nice. More

by ZOEY1456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Lester Glenn Subaru responded

Hi ZOEY1456, Thank you for your positive feedback! We're glad to hear that Chris was helpful and nice! If there's anything specific you'd like to share or if you have more feedback in the future, feel free to reach out! We appreciate your support and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

January 21, 2024

Dealership Rating
Employee Rating

Friends kind service and they are honest with your car needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious gr More

by COLDROOTBEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Lester Glenn Subaru responded

Hi COLDROOTBEERS, Thank you for your positive feedback! We're thrilled to hear that you appreciate the friendly kind service, honesty, and clear options for your car needs with us! It's wonderful to know that you enjoy the clean and spacious environment with great amenities! We're delighted that you love your Forester! If there's anything else you need or if you have more feedback to share, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

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