Kerry Monica, Jr.
Kerry Monica, Jr. at Lester Glenn Subaru
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Kerry Monica, Jr. | Page 4

Service Director

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of Kerry Monica, Jr.

December 02, 2023

Dealership Rating
Employee Rating

Service Department staff were knowledgeable, caring, and pleasant to deal with. Although I was there longer than intended, and my issue was not resolved, staff kept me informed and the waiting area was comf More

by MIKATH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer , Christopher Murdolo, Cashier whose name I don’t recall was also very pleasant

Dec 05, 2023

Lester Glenn Subaru responded

Hi MIKATH6, Thank you for sharing your feedback! We're glad to hear that the Service team was knowledgeable, caring, and pleasant to work with! We understand that our service director Kerry has been in contact with you about your issue. If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out. We're here for you, and we appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

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We appreciated the timely turnaround on our oil change and the courtesy of our technician. More

by kkarol1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

Dealership Rating
Employee Rating

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023

BRIANBONNER235 responded

Thank you

May 17, 2024

BRIANBONNER235 responded

You’re welcome. Keep up the good work .

November 20, 2023

Dealership Rating
Employee Rating

They are the best, I'm so glad I bought a Subaru and found their dealership. More

by Kathleen Kocsis
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

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Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 09, 2023

Dealership Rating
Employee Rating

I had no waiting time, had a delicious cup of coffee and shortly after I finished my coffee, my car was done. Very courteous and efficient. Would never go anywhere else More

by SWISTBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Lester Glenn Subaru responded

Hi SWISTBARBARA, Thank you for your positive feedback! We're delighted to hear that you had no waiting time, enjoyed a delicious cup of coffee, and your car was serviced promptly! Your satisfaction is important to us, and we're here to ensure your automotive experience is excellent. If you ever have more to share, need further assistance, or just want another cup of coffee, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

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Every person that works there is friendly. The waiting room for service is clean and accommodating, and the staff is positive and upbeat. More

by collinson4286
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa

Nov 06, 2023

Lester Glenn Subaru responded

Hi collinson4286, We appreciate your positive feedback about our team and service area! It's great to hear that every person at our dealership is friendly and that our waiting room is clean and accommodating. We aim to provide a pleasant experience for our customers, and your comments are truly valued. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive journey is exceptional! Happy Driving, The Lester Glenn Subaru Team

November 02, 2023

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Employee Rating

I am very happy with the service of Lester glen Subaru, there’s attention and kindness. I love to Subaru and their quality. More

by vilmayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Lester Glenn Subaru responded

Hi vilmayel, We're thrilled to hear about your positive experience with our team! Your satisfaction is important to us, and we appreciate your kind words about the attention and kindness you received! We love Subaru too and are glad you appreciate their quality. If you have more to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you have the best experience possible! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

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As always they were very accommodating, informative, efficient and keeping my Subaru running like a dream. More

by lucy07461
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Lester Glenn Subaru responded

Hi lucy07461, Thank you for your positive feedback! We're delighted to hear that our team continues to be accommodating, informative, and efficient in keeping your Subaru running smoothly! Your satisfaction is important to us, and we're here to ensure your vehicle remains in great condition. If you have any more comments to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you! Happy Driving, The Lester Glenn Subaru Team

October 31, 2023

Dealership Rating
Employee Rating

The experience was great. The service advisor (Chris) was very knowledgeable and accommodating. My recall was resolved quickly and my car was ready in under 2 hours. More

by JLISANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts department was excellent

Nov 01, 2023

Lester Glenn Subaru responded

Hi JLISANTI, Thank you for sharing your positive experience! We're thrilled to hear that your visit with us was great and that Chris, was knowledgeable and accommodating! It's wonderful to know that your recall was resolved quickly, and your car was ready in under 2 hours. If you ever have more feedback to share or require further assistance, please don't hesitate to reach out. We value your business and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

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