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Kevin Cappelli
84 Reviews
When you ask Kevin Cappelli about his job, he’s quick to tell you that fixing cars is only part of what he does every day. The rest of the time, his goal is to make sure his customers are happy. “That’s the important part,” he says. Cappelli, service advisor in the Don Ayres Pontiac GMC service department, knows it’s frustrating to be without a car. That’s why he and his fellow employees do everything they can to minimize inconvenience to customers. For starters, they make repairs as quickly as they can. They also help arrange alternate transportation via the Don Ayres courtesy shuttle or a rental car. The ultimate goal: to make things as easy as possible for those facing unexpected or untimely repairs. When he’s not at work, Cappelli says he likes to spend time with his wife and play golf. He has worked full time at Don Ayres for four years but began working at the company part time in 1999. “It’s an excellent place to work,” he says.
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84 Reviews of Kevin Cappelli
May 01, 2023
I truly love the service writers and how they interact with me. The ladies at the cashier's office are very professional. with me. The ladies at the cashier's office are very professional. More
by Camabby09
Other Employees Tagged: Chris Demetriades, Courtney Crook , Chuck Sutter
March 10, 2023
Everyone at this dealership has always been extremely helpful whether it's on the phone or in person. I would recommend them to anybody helpful whether it's on the phone or in person. I would recommend them to anybody More
by Bellabull.heck
Other Employees Tagged: Andy Hitzemann, Carlo Borg, John Watkins, Kyle Couch, Meagan Kingery, Courtney Crook , Matt Crull, Ben Rose, Brandon Sutton, Austin luke
January 12, 2023
Pete and Jeremy are great to work with! They're efficient and friendly. Doug and Kevin are always super nice also. The shuttle is great! They're efficient and friendly. Doug and Kevin are always super nice also. The shuttle is great! More
by andrea
Other Employees Tagged: Doug Settle, Jeremy Sullivan , Pete Ort
November 28, 2022
Service is always exceptional! Doug & Kevin make certain their team is giving great attention to each customer! Doug & Kevin make certain their team is giving great attention to each customer! More
by snyder_gal
Other Employees Tagged: Doug Settle, Rob Braselton , Zach Chausse
November 22, 2022
Don Ayres has earned my loyalty as a life long customer! I have purchased at least 7 vehicles from them and trust them to service all of my vehicles regardless of make/model. I trust the entire team to trea I have purchased at least 7 vehicles from them and trust them to service all of my vehicles regardless of make/model. I trust the entire team to treat me and my family fairly. Thank you! More
by jakaiser17
Other Employees Tagged: Rick Squires , Dillon Steenport, Shawn Trice, Cristian Vasquez
August 12, 2022
Great service and Team! They communicated exceptionally well and often. Our truck seems to be running great! They communicated exceptionally well and often. Our truck seems to be running great! More
by Lyon_susan
Other Employees Tagged: Courtney Crook
June 11, 2022
I’m not the type of person that likes to go lot to lot car shopping having the salesman chasing me around Don Ayer’s let me look think about it than we talked gave me more than fair trade value on my old car shopping having the salesman chasing me around Don Ayer’s let me look think about it than we talked gave me more than fair trade value on my old car Chris Jugloff did a great job with the whole process I’ll be back Love the CRVs More
by davidbooth9595
Other Employees Tagged: Anthony Russett, Chris Jugloff
May 16, 2022
Have been purchasing and servicing our vehicles at Don Ayres Honda for many years and have been very satisfied with our experience. Ayres Honda for many years and have been very satisfied with our experience. More
by kdkwierks
Other Employees Tagged: Chris Loeffler , Shawn Trice
May 01, 2022
Don Ayres is a reliable dealership for Honda. We have been customers at Don Ayres for the 25 years. We have always had great service during the last 25 years and plan on getting our new Honda O We have been customers at Don Ayres for the 25 years. We have always had great service during the last 25 years and plan on getting our new Honda Odyssey serviced only at Don Ayres. More
by Dena.wierks
Other Employees Tagged: Chris Loeffler , Shawn Trice
