Germain Lexus and Germain Service Department have been a
reliable source. They have been responsive and understand the customer needs.
reliable source. They have been responsive and understand the customer needs.
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by NEUBIGL
Verified Customer
Verified Customer
Service Price Transparency
Quick, thorough, honest, cooperative, straight forward
communication! Bought car through Germain, maintenance done there. I like the service area, clean, coffee and light snacks.
communication! Bought car through Germain, maintenance done there. I like the service area, clean, coffee and light snacks.
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by USMSOX2
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2025 -
Germain Lexus of Easton responded
Thank you for highlighting your positive experience with Germain Lexus of Easton! We're delighted to hear that our service and amenities met your expectations. We look forward to continuing to serve you in the future!
Kevin was very professional and courteous.
The staff very friendly and service was great and efficient.
The staff very friendly and service was great and efficient.
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by JAVCOM23
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your experience with us! We're delighted to hear that Kevin and the team at Germain Lexus of Easton provided professional, courteous, and efficient service. We appreciate your support!
Excellent service from beginning (setting up appt.
) to end (picking up car). Updated and recommendations were appreciated.
) to end (picking up car). Updated and recommendations were appreciated.
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by elizabeth.meyers66
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Germain Lexus of Easton responded
Elizabeth, we're delighted to hear that you appreciated the service from start to finish at Germain Lexus of Easton. Thank you for your kind words and support!
Very easy and pleasant visit.
Kevin treated us with professionalism and is very knowledgeable. You know your in good hands both with him the Lexus Technicians. Arrival and departu
Kevin treated us with professionalism and is very knowledgeable. You know your in good hands both with him the Lexus Technicians. Arrival and departure is seamless with no waiting on either end.
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by 2713STUART
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your experience with us at Germain Lexus of Easton! We're delighted to hear that Kevin and our team provided a seamless visit. We appreciate your trust in our service, and we're here whenever you need us!
Kevin is always personable and willing to go the extra
mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait unt
mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait until later. I really appreciate that.
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by Shelleyc
Service Price Transparency
Jun 11, 2025 -
Germain Lexus of Easton responded
Shelley, we're delighted to hear that Kevin provided you with such a supportive and pressure-free experience at Germain Lexus of Easton. Your appreciation means a lot to us!
Very professional and friendly staff.
Excellent mechanics too. The ability to receive text updated with assessment of any other potential issues is great
Excellent mechanics too. The ability to receive text updated with assessment of any other potential issues is great
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by BRYANCHOREY
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Germain Lexus of Easton responded
Bryan, we're delighted to hear that you appreciated the professionalism and friendliness of our team at Germain Lexus of Easton. It's great to know that our text updates were helpful for you! Thanks for sharing your experience with us.
How many dealerships can claim this kind of consistent
service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Ke
service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Kevin!
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by DEBTONGREN
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Germain Lexus of Easton responded
Thank you for highlighting the exceptional service at Germain Lexus of Easton! We're delighted to hear that Kevin Daniels has consistently provided top-notch assistance. We appreciate your loyalty and look forward to serving you again in the future!
Expensive but worth it.
Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us.
Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us.
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by CARB093
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Germain Lexus of Easton responded
Thank you for the feedback! We're delighted to hear that Kevin and Josh provided professional and helpful service at Germain Lexus of Easton. We appreciate your support and look forward to serving you again!
The amazing thing about this dealership is that the
customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing!
customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing!
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by FOMPUNA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Receptionist was fantastic, courteous, got me help, even though I had no appointment.
Jun 09, 2025 -
Germain Lexus of Easton responded
Thank you for recognizing the exceptional customer service at Germain Lexus of Easton! We're proud to stand out and provide a great experience, even in a competitive market. We appreciate your support!