Very well efficient everything was explained to me timely
couldn't have been better Let's not forget the free coffee
couldn't have been better Let's not forget the free coffee
More
by ottolevine
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Daniels
Feb 05, 2026 -
Germain Lexus of Easton responded
Hello! It's wonderful to know you had an efficient and clear experience with us at Germain Lexus of Easton. Plus, a little coffee always helps! Safe travels!
Very well efficient everything was explained to me timely
couldn't have been better Let's not forget the free coffee
couldn't have been better Let's not forget the free coffee
More
by ottolevine
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Daniels
Feb 05, 2026 -
Germain Lexus of Easton responded
We love to hear it! Thank you for choosing Germain Lexus of Easton and for sharing your experience. See you next time!
The facility is very clean, employees were very kind,
service was great and the attention given to my great.
service was great and the attention given to my great.
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by DAZJUAN9
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
Germain Lexus of Easton responded
We’re pleased to hear you’re satisfied with our service and team! Your feedback means the world to us. Thank you from all of us at Germain Lexus of Easton, Juan!
Kevin was very helpful and thorough in getting my car set
up for servicing. Throughout the process, I was updated as to any needs my vehicle had.
up for servicing. Throughout the process, I was updated as to any needs my vehicle had.
More
by pdgabriel
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2026 -
Germain Lexus of Easton responded
We're so glad to hear Kevin provided helpful and thorough service. Thank you for choosing Germain Lexus of Easton, and we hope to see you again, Gabriel!
Drop off explained service and was given a loaner
Returned loaner relaxed in the lounge and was checked out
Returned loaner relaxed in the lounge and was checked out
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by kittyj8035
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Daniels
Jan 26, 2026 -
Germain Lexus of Easton responded
We're delighted to hear you had a smooth and comfortable experience at Germain Lexus of Easton. We hope your vehicle is running at its best!
I was very disappointed in the Deluxe wash.
When I got home, I had to clean all of the windows, because they were so streaked, both inside and outside. I tried calling the service department an
When I got home, I had to clean all of the windows, because they were so streaked, both inside and outside. I tried calling the service department and left a message with my contact information. No one called me back.
More
by DNH9
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2026 -
Germain Lexus of Easton responded
I'm truly sorry to hear about the streaked windows and any inconvenience caused. It's certainly not what we aim for with our Deluxe wash service, and I apologize that your call wasn't returned. We value your feedback, so please give us another chance to make things right. Feel free to reach out again. Thank you,
Grant Garrison - Service Manager - (614) 383-4177
The service is extremely prompt with very courteous
customer service representatives. I always seem to have additional questions about my car as I'm still getting to know it and they always take their
customer service representatives. I always seem to have additional questions about my car as I'm still getting to know it and they always take their time with me. I never feel rushed or like I'm being bothersome. I'm also very impressed that they provided me a loaner car equivalent to my Lexus. Kevin has always been very kind with exceptional customer service.
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by CAROLSELLSHOMES
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2026 -
Germain Lexus of Easton responded
Thank you for your thoughtful review, Carol! We're so glad Kevin and the rest of our team have helped make your visits to Germain Lexus of Easton smooth and helpful. Your praise means a lot to us!
I am a new owner and my first experience with the service
department. I was very satisfied.
department. I was very satisfied.
More
by CORIELLSM
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2026 -
Germain Lexus of Easton responded
Thank you, Coriell, for stopping by to leave Germain Lexus of Easton a wonderful review!
Great service from the staffing members at the lexus in
Easton. They made it an easy lrocess
Easton. They made it an easy lrocess
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by fresh_513
Verified Customer
Verified Customer
Jan 09, 2026 -
Germain Lexus of Easton responded
Thank you for your feedback! We’re glad the team at Lexus of Easton made the process easy and provided great service. We appreciate your trust and look forward to assisting you again at Germain Lexus of Easton.
Great service experience and I will definitely return
again as soon as my vehicle needs additional attention!
again as soon as my vehicle needs additional attention!
More
by Joe
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
Germain Lexus of Easton responded
Hi Joe! We’re happy to hear you had a great service experience with us, and we’re here whenever your vehicle needs attention in the future. See you next time! - The Germain Lexus of Easton Team
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