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Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington

Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
35 Reviews
4.9

35 Reviews

Write a Review

35 Reviews of Kevin Lam

June 28, 2025

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Employee Rating

Professional and accommodating service. Pricing is fair. And their service and products and not oversold. More

by Jsberkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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June 03, 2025

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Employee Rating

It’s great. I always am helped and will come back. Great place. Highly recommended More

by Vito.Rainieri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight

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Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks a million, Vito! We’re honored to be the team you lean on for all your automotive needs. Rest assured, we’ll always have your back—just give us a call anytime.

June 02, 2025

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Kevin worked diligently to get us the greatest value out of our warranty on the tires and body. More

by tmcampbell6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey, we're happy to hear this about Kevin! He's an all-star, what can we say? We're thrilled you got the greatest value out of your warranty and are eager to welcome you back for another amazing, budget-friendly service. Thanks!

May 27, 2025

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Employee Rating

Awesome Great service. Representative Kevin Lam was professional and friendly. Complete by promised time Great service. Representative Kevin Lam was professional and friend More

by Ngocsondang
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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May 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that Kevin delivered! Thank you for the 5 stars, and we look forward to assisting you again.

May 20, 2025

Dealership Rating
Employee Rating

Kevin was very helpful. He kept me informed and the vehicle was repaired in short order. I always go to Norm Reeves HB because of the high quality service. More

by Dtraum1500
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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May 21, 2025

Norm Reeves Honda Superstore - Huntington responded

'Helpful' should be Kevin's middle name! Thanks for recognizing him. We loved seeing you at Norm Reeves Huntington Beach and look forward to your next visit with us.

May 14, 2025

Dealership Rating
Employee Rating

Great Nice and cleaned place, fast checking, quickly response and updated, friendly staff Easy schedule, more convenience More

by Viviantvp
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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May 15, 2025

Norm Reeves Honda Superstore - Huntington responded

Coming into a pleasant environment is important because you know that our team cares about our dealership, Vivian. We're thrilled that you also encountered friendly staff members and found the service quick, complete, and convenient. We appreciate all the positive energy. Thanks so much!

May 06, 2025

Dealership Rating
Employee Rating

None Take too long to have my car ready and complete I am not sure if i'll come back More

by duy02pham
Recommend Dealer
No

Other Employees Tagged: Kevin Lam

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May 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, we apologize for the wait that you experienced. We appreciate your honest feedback and would like the chance to regain your trust in us. If you’re willing, please contact Catherine Schlueter at catherine.schlueter@normreeves.com.

May 03, 2025

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Employee Rating

good Honda store and very good service provided I would like to recommend to my friends and relatives More

by chen2017ca
Recommend Dealer
Yes
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May 05, 2025

Norm Reeves Honda Superstore - Huntington responded

The fact that you'd recommend us to your loved ones is the highest compliment! That means we're doing something right. Thank you so much, and we look forward to serving you again.

April 30, 2025

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Employee Rating

Quick to get me in for service, accurate time estimates, transportation services there and back to the dealership, transparent during the services! Couldn't be more happier! More

by vu.jimmy1114
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey there! We’re so happy Kevin Lam could get you in quickly and keep you in the loop with accurate timing. Shuttles to and from the dealership are there to make your life easier, so we’re glad you took advantage! Thanks for the awesome review—we’ll be here whenever you need us next.

April 29, 2025

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Employee Rating

I had a very great experience with the service at your dealership and especially with representative Kevin Lam. He did an outstanding job and went above and beyond was very helpful and professional, great More

by Trankin2008
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

That’s exactly the kind of experience we strive to deliver. Kevin will be over the moon when we tell him about your review! Thanks for taking the time to share your story, and if you know anyone else in need of excellent service, please consider recommending Kevin.

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