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Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 24

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

May 29, 2023

Dealership Rating
Employee Rating

Always a pleasure to have service with them. Love bringing both my vehicles to get their service done here. More

by BABYGIRL6268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 26, 2023

Dealership Rating
Employee Rating

Trying to turn in a lease for a new one but having difficulty with salesman meeting my terms More

by costellop1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TONY AVERSA, BILL CAREY, ROBERT COLEMAN

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May 29, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. . Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 25, 2023

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Employee Rating

I had a great service experience , I had no problems with time I was at the dealer More

by PHENRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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May 29, 2023

Lokey Nissan responded

We really appreciate your positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 25, 2023

Dealership Rating
Employee Rating

I have always been satisfied with the service with Lokey Nissan including the friendly and knowledgeable customer representatives. I also love the snack and beverage bar. Please continue what you guys are d More

by Howard Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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May 29, 2023

Lokey Nissan responded

Hi Howard, thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 20, 2023

Dealership Rating
Employee Rating

The customer service rep that I dealt was was very friendly very knowledgeable about what my car needed explained everything to me. I really enjoyed working with this person More

by gracep126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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May 23, 2023

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 19, 2023

Dealership Rating
Employee Rating

I have been servicing my car at Lokey Clearwater for 6 years and am never disappointed! They're staff is always professional and prompt. Keep up the good work! More

by DawnCKessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, John Albono

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May 23, 2023

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 19, 2023

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Employee Rating

Our family has purchased multiple vehicles from Lokey Nissan and we have always had a great experience. We also take our vehicles there for all of our service needs. More

by Rikk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Kastani

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May 23, 2023

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 16, 2023

Dealership Rating
Employee Rating

I had a great experience with the service and transportation shuttle. Everyone was very nice and went above and beyond my expectations. More

by hreinfeldt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono , The kind gentleman who provided my shuttle.

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May 23, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 16, 2023

Dealership Rating
Employee Rating

Friendly employes. Nice waiting area with beverages and snacks. Fast service to complete the repairs needed. More

by roxinissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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May 23, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 10, 2023

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Employee Rating

I was there twice. The mechanic couldn't find anything wrong. So he just gave me a blanket price to fix everything. I looked on the internet, saw that plugs could be th More

by MeLLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee,sombody,1

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May 13, 2023

Lokey Nissan responded

We are disappointed to learn of your experience here at Lokey Nissan, but will take this opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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