Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 23

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

June 27, 2023

Dealership Rating
Employee Rating

I am coming to Lokey since 2011 and always had a great service whether you buy or service your car More

by olegi
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Lokey Nissan responded

Hi Olegi, thank you so much for your positive comments about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 27, 2023

Dealership Rating
Employee Rating

The representatives are very nice and accommodating with no pressure. Great service and reliable work. More

by mark.v.casey
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 21, 2023

Dealership Rating
Employee Rating

The Lokey Nissan service department does an excellent job. Thank you. Lokey Nissan service department does an excellent job. Thank Lokey Nissan service department does an excellent job. Thank you Lokey N More

by SPRAGG
Service Price Transparency
Recommend Dealer
Yes
Jun 25, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 19, 2023

Dealership Rating
Employee Rating

The reminders are helpful. The repair analysts clear in their explanations. Free rides back and forth very handy. More

by COLLUMANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas

Jun 20, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 18, 2023

Dealership Rating
Employee Rating

Very fast and attentive I accidentally came in on the wrong day for my appointment and they got me in and out within 45 minutes great service all around More

by samws90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 12, 2023

Dealership Rating
Employee Rating

Great service. I highly recommend you to get a car from lockey Nissan dealership in the future. More

by bigcroff1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

Lokey Nissan responded

We're glad you had such a wonderful experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 11, 2023

Dealership Rating
Employee Rating

Very comfortably seating and f was facilities. Snack center with treats, water and coffee. Coffee machine is modern and versatile giving me the 50/50 blend of coffee. More

by Bill920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 10, 2023

Dealership Rating
Employee Rating

Coming to this place since 2011 always great service and friendly people will recommend to everybody More

by olegi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 02, 2023

Dealership Rating
Employee Rating

I had my brakes replaced and the car was having squeaking issues. When I returned to have then look at it they said they didn't hear squeaking. Well months later and it's still squeaking. Never fixed properl More

by MMYRTLE0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 01, 2023

Dealership Rating
Employee Rating

The did not air up my tires or wash my car as I had asked for...makes me wonder if they do any of the 26 point inspection they speak of. Or however many points it is. More

by LT.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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