Kevin Silva | Page 2

Honest, reliable, fair & trustworthy We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and ensured that it was delivered ASAP. He explained the details of our deal, and was very responsive to calls and emails through the process. Marc was also proactive emailing documents without our even requesting them. We recommend Marc highly to our friends, relatives and colleagues. Marc introduced us to Kevin the Biener technologist on the day of delivery. Kevin set up our Homelink, connected our iPhones, set up our Apple Car Play and walked us through the new MMI interface. He was very knowledgeable, helpful and answered all of our questions. The entire team at Biener are a delight to work with which is the reason we keep returning to acquire our wonderful Audi's, More

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Easy as usual This dealership is no nonsense. They go out of their way to please you. Always a fair, above reasonable experience. Their service department is th This dealership is no nonsense. They go out of their way to please you. Always a fair, above reasonable experience. Their service department is the best I've experienced. More

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Very accommodating! My loaner car was a Q7 3.0, the same as what I currently own. I appreciate that they tried very hard to give me a car similar to the one I own. My loaner car was a Q7 3.0, the same as what I currently own. I appreciate that they tried very hard to give me a car similar to the one I own. More

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Exceptional service Pierre was patient, kind and very attentive to my mothers needs. She hasn’t had a new car in almost 20 years so this was big for her. Needless to say Pierre was patient, kind and very attentive to my mothers needs. She hasn’t had a new car in almost 20 years so this was big for her. Needless to say she is quite happy with her new car and the buying experience. The young man, Kevin, that Pierre assigned to help my mother with all of the gadgets in the car, was exceptional; what a gem. Thank you Pierre!!!! More

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Awesome Welcoming atmosphere, salesman Pierre was great, informative and personable. Answered all my questions and gave me ideas I didn’t think of. Extremely Welcoming atmosphere, salesman Pierre was great, informative and personable. Answered all my questions and gave me ideas I didn’t think of. Extremely sweet and kind person!!! The the technologist Kevin was sooooo helpful in his instructions of how to operate the cockpit. There was so much information to take in and he took his time and invited me to come back should I need further assistance. More

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Stress free experience Returned to dealership, with reservations, following poor experience with previous sales person ( no longer there!) and irritation with one service ad Returned to dealership, with reservations, following poor experience with previous sales person ( no longer there!) and irritation with one service advisor ( who I will Never deal with again) What a difference this time! A really pleasant, patient and well informed sales agent, a great technical assistant, and a sympathetic general manager who listened to our earlier reservations. More

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Professionalism and caring Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the new car. Very knowledgeable More

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Happy Customer Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease a Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease agreement by our sales associate and the sales manager. Kevin provided us with an excellent orientation to our new car and encouraged us to come back with more questions as often as we needed to — which we will definitely do. More

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Exceptional My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daug My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daughter picked out the car of her dreams from model and options to colors with no issues. The new technical person to help us a adjust and use the many options in the car was a fantastic added value. More

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