Good service, friendly people,cashiers too
Love the
atmosphere.i will do service again, gre
atmosphere.i will do service again, gre
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by fpena19810
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Honda of Valley Stream responded
We’re so glad you enjoyed the friendly service and welcoming atmosphere. We look forward to assisting you again in the future—don’t hesitate to reach out if there’s anything else we can help with!
things were very well done I do not have any complain
about the service received
about the service received
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by FRICKSNER
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2024 -
Honda of Valley Stream responded
Thank you for your feedback! We’re glad to hear everything was handled to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Nothing more to tell.
Waited 2 hours in an very impersonal room with odd people
Waited 2 hours in an very impersonal room with odd people
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by ckefair5
Verified Customer
Verified Customer
Dec 18, 2024 -
Honda of Valley Stream responded
Thank you for your feedback. We appreciate your input and will use it to improve the overall experience for our valued customers. If there’s anything we can do to make your next visit better, please don’t hesitate to reach out—we’re here to help.
Kevin is extremely knowledgeable and helpful.
The parts department provided excellent customer service and was not condescending when discussing a new battery for our car.
The parts department provided excellent customer service and was not condescending when discussing a new battery for our car.
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by Tasha506
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2024 -
Honda of Valley Stream responded
We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
When I picked up my car after the oil change was done, I
didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff
didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff mark on the drivers side of the car from the rear to almost the front of the car. I knew after I got home if I called them to complain about it, they would probably say why didn’t I say something before I left but I honestly didn’t inspect the body of the car so I didn’t see it. I also knew they would say once it leaves the shop they are not liable to what happens after that. It cost me 250.00 to remove the mark left on the car.
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by barryheller.bh
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2024 -
Honda of Valley Stream responded
It was a pleasure speaking with you. We are pleased that our service manager was able to show you video proof via email that the damage on your vehicle did not happen during your visit. Thank you for being a loyal customer, and we look forward to working with you in the future.
I had an excellent experience with the honda service.
The entire team was fantastic, and the service was top-notch. Kevin, in particular, was incredibly helpful, going above and beyond to ensure everythi
The entire team was fantastic, and the service was top-notch. Kevin, in particular, was incredibly helpful, going above and beyond to ensure everything was handled smoothly and efficiently. He answered all my questions, provided clear updates, and made sure I was completely satisfied. I highly recommend this service to anyone looking for reliable and friendly car care!
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by Fiona
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2024 -
Honda of Valley Stream responded
Thank you for sharing your experience! We’re thrilled to hear that Kevin and the entire Honda service team provided exceptional care and ensured everything went smoothly. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Great experience from enter to exit!
Zero complaints thus far! This includes the cashiers as well!!
Zero complaints thus far! This includes the cashiers as well!!
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by cjytwotwotwo
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2024 -
Honda of Valley Stream responded
We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Very kind with me.
My car was ready on time.
I never had a problem
My car was ready on time.
I never had a problem
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by sandydee032
Verified Customer
Verified Customer
Other Employees Tagged:
Thank you so very much.
Dec 13, 2024 -
Honda of Valley Stream responded
Thank you for your feedback! We’re glad to hear you had a positive experience, with your car ready on time and everything going smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
As a loyal Honda customer, four hours to complete a
routine oil change with an appointment is ridiculous !
routine oil change with an appointment is ridiculous !
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by DYLLANTOPPIN
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Honda of Valley Stream responded
We are sorry to hear that you are disappointed in the amount of time your vehicle was back for service. We reviewed our records, and they indicated that the vehicle came to us with a no start condition, 2 recalls needed, and a maintenance light on. During the time of the service, all four of those items were addressed. We try our very best to perform the highest quality work in the least amount of time possible. We do hope that you are pleased with the quality of service received and hope to see you again.
Everyone at the service department were Very professional
including ClaraxTorees. My car was serviced promptly and completely.
including ClaraxTorees. My car was serviced promptly and completely.
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by HEADHONJO
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2024 -
Honda of Valley Stream responded
Thank you for your kind words! We’re delighted to hear that our service team provided you with a professional and prompt experience. Ensuring your car is serviced thoroughly and efficiently is always our priority. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!