Kevin Wilhite | Page 19

From the moment Michael F answered my random call he was professional, friendly , personable and a man of integrity. You are not just a sale on the board. Michael follows through on his promises and beyond professional, friendly , personable and a man of integrity. You are not just a sale on the board. Michael follows through on his promises and beyond. I would highly recommend him if you want someone that cares and listens to your wants/wish list and needs. The entire staff I have worked with at Columbia Honda has been great! More

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Always a great experience in the Service Department. Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I t Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I though it was cheaper, but after a couple of less than satisfactory experiences with them I now take all my Hondas to the dealership. Prices are comparable, and I get genuine parts and service techs certified to work on Honda vehicles. Easy to schedule, online coupons, quick service. Really pleased with Honda Service. More

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From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

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Service staff are very knowledgeable and great to work with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider removing this requirement for customers to be able to communicate with your dealership. Thank you, More

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Service department staff has always been excellent. I have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwi have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwise I will give them a 5-star rating) More

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The service department is consistently wonderful. My service appointment yesterday was scheduled online and I didn’t realize I had to confirm through my text notification, therefore it didn’t show up on service appointment yesterday was scheduled online and I didn’t realize I had to confirm through my text notification, therefore it didn’t show up on their schedule. Service was performed in a timely manner, despite being unexpected. More

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Excellent service as always! My tire was giving me some issues and it was fixed. Also a recall was taken care of while I was there. Greatly appreciate all Kevin did to take care of my Honda. issues and it was fixed. Also a recall was taken care of while I was there. Greatly appreciate all Kevin did to take care of my Honda. More

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honest, friendly, efficient, offers a courtesy van for when you leave and need to come back. Price is about the same as anywhere else. Will use them. when you leave and need to come back. Price is about the same as anywhere else. Will use them. More

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Easy to get an appointment. Took me right in on time. This was our first oil change on our new Odyssey, so the cost was free! Can't beat that price. This was our first oil change on our new Odyssey, so the cost was free! Can't beat that price. More

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We've always gotten excellent service after the sale on both of our Hondas. Kevin kept me informed of the service progress and when it was ready for pickup. I also appreciate him informing us on what servi both of our Hondas. Kevin kept me informed of the service progress and when it was ready for pickup. I also appreciate him informing us on what service items that were due or needed attention. More

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