Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos | Page 14

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.9
491 Reviews
4.9

491 Reviews

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491 Reviews of Kiara Santos

August 10, 2024

Dealership Rating
Employee Rating

The only bad thing is they don't give car wash vouchers like the Honda dealers do. Other than that, service is good. More

by Serna_rudy
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 08, 2024

Dealership Rating
Employee Rating

For me i don't think am going to take my vehicle for service there because i didnt trust them anymore More

by eissa.awad
Service Price Transparency
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Recommend Dealer
No
Aug 08, 2024

Toyota of Lancaster responded

We're sorry to hear that you've had a problem with your car. We take pride in providing excellent service to our customers and apologize for falling short in this area. We'll review our service process and take steps to ensure that any issues are resolved promptly and effectively.

August 07, 2024

Dealership Rating
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Muy buen servicio muchos gracias por el servicio el tecniico muy professional y muy amable More

by JAVIERCARRANZA1956
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2024

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

August 07, 2024

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The appointment department was easy for scheduling service request. The Service Department was fast and on time. The waiting area is large area and clean. More

by OROZCO0
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 06, 2024

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Employee Rating

Exelente dtumer service great timing great cleanliness it’s a lot better then other Toyota places happy to do business with Toyota More

by NOYITA534
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Torres, Gus Alatorre

Aug 06, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 06, 2024

Dealership Rating
Employee Rating

We have used Toyota of Lancaster in the past but stopped using them because we noticed our undercarriage cover was busted after we picked it up after service. We ended up going back for tires and when we go More

by ljtena
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 08, 2024

Toyota of Lancaster responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. We're grateful for your feedback and will use it to improve our business

August 02, 2024

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Excellent service. Swift and efficient. Professional feel. I know my car is always in good hands with Toyota of Lancaster. More

by JAVIERFRANCO1986
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

July 13, 2024

Dealership Rating
Employee Rating

Toyota of Lancaster has been and is still doing a great job. Good Job Thanks More

by HARRSIONNAYLYN407
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre , Chanin Yescas

Jul 15, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 08, 2024

Dealership Rating
Employee Rating

Customer service the best knowledge of keeping my car going the best I appreciate them most of all. They keep me on the go wonderful family. Thank More

by annsandridge1977
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Recommend Dealer
Yes
Jul 08, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

July 06, 2024

Dealership Rating
Employee Rating

I highly recommend this dealership. Extremely professional I enjoyed their attention to detail. Dealership is on time and efficient More

by beazleywayne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 08, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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