Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos | Page 13

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.9
491 Reviews
4.9

491 Reviews

Write a Review

491 Reviews of Kiara Santos

September 01, 2024

Dealership Rating
Employee Rating

Staff is very professional and courteous. Enough space in the lobby to wait and have enough charging adapters More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 27, 2024

Dealership Rating
Employee Rating

The took care of all standard service. But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint More

by stave49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. If you have any other issues or concerns please do visit our Service Department.

August 26, 2024

Dealership Rating
Employee Rating

Service Department is the best always great service and great work on my vehicle thank you. More

by MPJDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Aug 27, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 23, 2024

Dealership Rating
Employee Rating

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

by israellopez1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 23, 2024

Dealership Rating
Employee Rating

I like the service jus take some times too long wait for simple oil change More

by GUILLERMOCASTRO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Toyota of Lancaster responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We appreciate you bringing this to our attention so we can do better.

August 21, 2024

Dealership Rating
Employee Rating

Great service . . always very professional .. there always willing to help in any way the can .. More

by sandoval_heriberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Aug 21, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 21, 2024

Dealership Rating
Employee Rating

Excellent customer service and very helpful staff and answers all my questions and concerns about maintenance More

by JTTUSCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 18, 2024

Dealership Rating
Employee Rating

The phone receptionist was very good, and the service was done satisfactorily. However, I never saw the service representative. I had a question about what service was actually performed because the descript More

by Jane D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2024

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can get any questions you may have answered.

August 15, 2024

Dealership Rating
Employee Rating

Great service and very friendly. Eric was very thorough and knowledgeable. I appreciated his expertise. More

by bardalesdanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

August 14, 2024

Dealership Rating
Employee Rating

I was completely pleased with the service I received from Toyota of Lancaster. I would recommend Toyota of Lancaster to my family and friends because they have always provided excellent service, friendly peo More

by ADRIAN.WASHINGTON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Aug 14, 2024

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

...
13
...

Dealership Inventory (173 Vehicles)

used 2023 Kia Soul car, priced at $16,197
2023 Kia Soul
used
Gravity Gray exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,258
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Ford F-150 car, priced at $30,988
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla car, priced at $26,418
2026 Toyota Corolla
new
Ruby Flare Pearl exterior
Automatic
Front-wheel Drive
used 2025 Lexus IS 300 car, priced at $44,499
2025 Lexus IS 300
used
caviar exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Sienna car, priced at $39,998
2024 Toyota Sienna
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive