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Kiersten Herman
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Kiersten Herman | Page 4
Sales & Leasing Consultant
Ide Volkswagen
333 North Washington St
East Rochester, NY 14445
38 Reviews
Hi! My name is Kiersten! I joined the Ide Family in 2014. Since then I have worn many hats within the company. As a Sales Consultant, my goal is to provide top notch customer service, and develop lasting relationships with clients here at Ide's! I grew up local to the dealership (Walworth), and recently bought a home there too! In my spare time I like to relax with my family and 3 dogs, or go to the barn to see my horse.
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
8 yrs, 8 mos
Specialties & Trainings
Volkswagen
Honda
38 Reviews
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38 Reviews of Kiersten Herman
November 15, 2021
I had used IDE VW to service my GTI with great results in the past. Since it was time for a new car I decided to try IDE. In a nutshell I am super happy. Kiersten Herman was great to work with. No hassles, n the past. Since it was time for a new car I decided to try IDE. In a nutshell I am super happy. Kiersten Herman was great to work with. No hassles, no upselling and very knowledgeable about the product. I am pleased with my new Arteon and the buying experience was really good. More
by ottomg54
Helpful 
November 13, 2021
Excellent experience all the way around! Highly recommend IDE to anyone. Professional, courteous, and their follow up was impeccable. recommend IDE to anyone. Professional, courteous, and their follow up was impeccable. More
by shoyser
Other Employees Tagged: Bo Williams
November 11, 2021
We had a great experience at Ide buying my daughters first car! We all love it and will definitely come back again! first car! We all love it and will definitely come back again! More
by Kim miranda
Other Employees Tagged: Evan Boyer, Bo Williams
October 28, 2021
Emailed Ide to schedule a test drive, Kiersten contacted me, and four days later I had a great new VW Atlas. She made the whole experience super easy - was helpful with all my questions, super communicative me, and four days later I had a great new VW Atlas. She made the whole experience super easy - was helpful with all my questions, super communicative, and not sales-y at all. I wasn't 100% sure I wanted a VW; had five previous cars from another maker/dealer, but the sales experience here with Kiersten was better and it helped make the decision easy. More
by katejacus
October 26, 2021
Bought a new VW with them, worked with Kiersten. She is amazing, helped so much, she was on top of everything, literally buying a car with her was as easy as to buy a bread in the store. Cannot say anyth amazing, helped so much, she was on top of everything, literally buying a car with her was as easy as to buy a bread in the store. Cannot say anything bad about this dealer or Kiersten by herself, recommending Also prices are cheaper then in some dealers for the same cars More
by Bohdan
June 28, 2021
Kiersten offered the best sales experience we've ever had when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasi when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasing the right car for our family, and at other dealers there was always something a bit off-putting by the salespeople, whether it was a pushy or over-the-top demeanor, or just an absolute lack of concern, almost like they didn't expect us to buy the vehicle (which, to be fair, they were right). Kiersten was the exact opposite of pushy, and she felt genuinely interested in getting us in the right car, with the right details and trim, for the right price. It turned out she had the exact car we were looking for, and we couldn't be happier with our decision. We would absolutely shop with Kiersten again, and we will absolutely recommend her to friends and family. Thank you Kiersten! More
by Brandon
May 21, 2021
Love my new car!!!!! I have had many VWs and this one is by far the best! Such an easy and great experience at IDE VW. Definitely recommend to anyone looking for a new car! Customer service is exceptional a by far the best! Such an easy and great experience at IDE VW. Definitely recommend to anyone looking for a new car! Customer service is exceptional and it was great to have a seamless buying experience. More
by Tmoreiraweil
\ Other Employees Tagged: David Ruzhansky, Nick Weis, Spencer Clarke, Joe Preteroti , Nick Marchioli
May 15, 2021
Love the Car, Love the team. But most of all, Joe, the sales manager at Ide VW, is the best. The guy is amazing, honest, and will go out of his way to make sure your car buying experience is straight forw sales manager at Ide VW, is the best. The guy is amazing, honest, and will go out of his way to make sure your car buying experience is straight forward, simple, and no pressure. At the end of the day you know deep down he is looking out for you. More
by mcminn.teddy
Other Employees Tagged: Joe Preteroti, Bo Williams
