Kim Stone
Kim Stone at Serra Toyota of Decatur

Kim Stone | Page 4

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Kim Stone

January 19, 2025

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Employee Rating

Kim is always fantastic. The service was very timely I loved the constant updates. Thanks. More

by alan.weatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Serra Toyota of Decatur responded

Thanks for your kind words. We're glad our team kept you updated and completed your service in a timely manner. Let us know if you need any further assistance, we are always here to help at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 07, 2025

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Employee Rating

The dealership was ready for me when I got there, provided me the options of what I might want done to my vehicle. They notified me when the service was completed and brought my vehicle to me. Over More

by Jeffpitt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Serra Toyota of Decatur responded

Thanks for sharing your positive experience with Serra Toyota Decatur. We truly value your feedback and are glad to hear it went well. Michael McLeod General Manager 256-340-0330

January 05, 2025

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Well, you have had great experience all the way around. Excellent service department. Very professional More

by Rittman.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your recognition of our service department’s professionalism. Michael McLeod General Manager 256-340-0330

December 29, 2024

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They were kind, fast,and considerate of my vehicle and were punctual and informative of my vehicle. More

by sonyamischiefelvis535
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin, Jeremy Pounds

Jan 22, 2025

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your kind words about our service. We're pleased you had a good experience with us! Michael McLeod General Manager 256-340-0330

December 27, 2024

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Dealership staff was very friendly and efficient in getting our repair completed in a timely manner. Staff was very friendly. I will definitely return to this dealership. More

by Thomas
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Jan 22, 2025

Serra Toyota of Decatur responded

Thanks for choosing Serra Toyota Decatur. It's great to see our team provided efficient and friendly service during your visit. Michael McLeod General Manager 256-340-0330

December 23, 2024

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Employee Rating

Had an appt for 7:30 for oil change and tire rotation. Got me in less than an hour. More

by Kim.Cameron
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Jan 22, 2025

Serra Toyota of Decatur responded

Thanks for the positive feedback on your oil change and tire rotation experience at Serra Toyota Decatur. We're glad to hear it was a smooth visit. Michael McLeod General Manager 256-340-0330

December 22, 2024

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Employee Rating

Does good service work. Great service advisor Kim Stone. Highly recommended. Comparable cost to other shops. More

by harripm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenda Cole

Jan 22, 2025

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates the recommendation. Our team is glad to have provided you with excellent service and a competitive price. Michael McLeod General Manager 256-340-0330

December 02, 2024

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I have purchased two vehicles from Decatur Toyota, both the sales and services departments have been excellent. Both sales were finished quickly with no pressure tactics. The service department has complet More

by mike.mccoywc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vic Heartsill, Antoine Pyfrom

Jan 26, 2025

Serra Toyota of Decatur responded

Thank you for your loyalty and for sharing your experience! We're delighted to know that both your sales and service visits at Serra Toyota Decatur have been excellent. It's great to see that our Sales Team made your vehicle purchases seamless and smooth, while our Service Department ensured efficient and timely appointments. We appreciate your recommendation and look forward to assisting with all your future automotive needs! Michael McLeod General Manager 256-340-0330

November 28, 2024

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I always receive excellent service at Serra Toyota of Decatur. The wait is reasonable and the staff is super friendly and take their time to explain everything and check in through the service. I drive t More

by bathsheba.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Jan 26, 2025

Serra Toyota of Decatur responded

Thank you for sharing your experience! We're honored to be your go-to destination for excellent service, even with a longer drive. It's wonderful to know our friendly Service Team keeps you informed and ensures your visits are always worthwhile. We appreciate your loyalty and look forward to continuing to serve you at Serra Toyota Decatur! Michael McLeod General Manager 256-340-0330

November 18, 2024

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Employee Rating

Serra Toyota dealership is wonderful. They have amazing employees. I bought a Toyota 4 RAV 4 and the process was quick. Marloe Wade assisted me and he's tht best salesman. I took my car t More

by Nateshahampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

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