Kim Stone | Page 3

No matter how many times I visit this dealership, I amalways treated nicely, with professionalism all the way out the door. amalways treated nicely, with professionalism all the way out the door. More

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The staff are friendly and efficient. They keep you informed of what is going on with your service appointment. They keep you informed of what is going on with your service appointment. More

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I do like Serra Toyota, every time I need service I always go back. I have been a Decatur Toyota customer for 12 years. always go back. I have been a Decatur Toyota customer for 12 years. More

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The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More

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Kim, Lisa, and Jessie made the experience amazing. They made the atmosphere warm and welcoming. They made the atmosphere warm and welcoming. More

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Customer service is exceptional! I would highly recommend this dealership to my friends and family. I would highly recommend this dealership to my friends and family. More

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I was in a bind needed my car back in a hurry. They got me in and out very helpful They got me in and out very helpful More

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I got the oil changed there and everyone was friendly and I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! More

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Scheduled appointment to get a TSB done. Instead of making the repair, they performed an unneeded service. By the time I went back to get the repair done, they said it was over the mileage a Instead of making the repair, they performed an unneeded service. By the time I went back to get the repair done, they said it was over the mileage and it would cost $676.00. Left, bought the part somewhere else and repaired myself less than an hour for $120.00. Be sure they have the parts you need. I have taken off work to get the car fixed, only to be told they did not have the parts. Then I had to take off another time. People were nice at the visit. More

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Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. Always willing to fit me in their busy schedule which is very customer focused. More

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