Kim Wolfram

Kim is the reason I go to this dealership. She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common 20-30 years ago but is unheard of receiving today. Her dedication to Klaben and the customer is absolutely amazing! More

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Kim does an outstanding job as our service advisor. She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if there is any maintenance concerns. More

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When you have a service advisor as Kim Wolfrom it is the place to go. place to go. More

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Kim, our service advisor at Klaben, always provides us with excellent service. Klaben received the wrong parts twice, but Kim did everything possible to fix the problem and kept us informed about the stat with excellent service. Klaben received the wrong parts twice, but Kim did everything possible to fix the problem and kept us informed about the status of the repairs. Even offering to get us a rental car if needed. Kim goes out of her way to provide the absolute best service. She is the reason that we have our cars serviced at Klaben. More

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Klaben had always given me great service & vehicles. And in particular Kim gives me wonderful service including a personal touch even though she doesn’t have to. They are willing to work with you on mos And in particular Kim gives me wonderful service including a personal touch even though she doesn’t have to. They are willing to work with you on most situations & make getting my vehicle serviced there convenient for me. More

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Always pleasant and courteous. Very informative about the service being performed. Will see her next visit. Very informative about the service being performed. Will see her next visit. More

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Klaben has been great the last few years, and service advisor Kim Wolfram not only knows the job extremely well, and goes out of the way to keep customer informed and has a complete idea of vehicle issue advisor Kim Wolfram not only knows the job extremely well, and goes out of the way to keep customer informed and has a complete idea of vehicle issues and potential issues. More

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I love this dealership, Klaben Ford Lincoln in Kent. We have been buying and servicing our cars here for about 20+ years. Best service any where. No pressure purchasing. Their service department is We have been buying and servicing our cars here for about 20+ years. Best service any where. No pressure purchasing. Their service department is also the very best. My advisor, Kim Wolfram, is really a treasure. I get the best service every time, work is done in a timely manor. Kim never tries to sell you work that your car doesn't need, and I really appreciate that. I've had nothing but great service all the way around at this dealership; whether it's buying a car, having my car serviced, or purchasing parts from the parts department. Can't say enough about Klaben Ford Lincoln in Kent!! Keep up the good work. More

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Service consultants were friendly, hospitable, courteous, and very efficient. Service technicians were informative, courteous, and very helpful.. and very efficient. Service technicians were informative, courteous, and very helpful.. More

by r.t.wise1 Verified Customer Verified Customer

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GOT THE JOB DONE TUCKER WAS VERY HELPFUL AND POLITE WILL LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME More

by boop73 Verified Customer Verified Customer

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