Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,275 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 10 mos

Industry Experience

40 yrs, 9 mos

5.0

1,275 Reviews

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1275 Reviews of Kim Wolfram

November 09, 2026

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Kim Wolframe is an amazing employee and overall an amazing person. I highly recommend making appointments with her, I waited so long one day and she went and bought me coffee and has given me discount More

by Kasidy
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Yes

November 02, 2026

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I have had Kim as my service tech for many years and she is always extremely helpful with any service I have had. She goes out of her way to help and explain any issues I may have. More

by bdavis_44224
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Yes

October 30, 2026

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Klabe is A+++++ with service and sales. Family owned and treats customers like family with respect and honesty. More

by maponaps
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Yes

October 27, 2026

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Car in for regular service as water. Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone woul More

by cherie
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Yes

Other Employees Tagged: Sean Bradford

Oct 27, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to provide a review of your recent experience and the kind words for Kim shared. We ask for this honest feedback and reflect on its content to help us realize what our customers experience when they interact with members of the Klaben team. We then take that feedback and use it in a way that is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our customers. A 4-star rating means we did well. It also means we could have done a better job in some way to provide the level of experience you deserve. Based on your comment our voicemail system and ultimately our team that follows up on this failed in doing just that and let you down in the process. No excuses. Might I have a few more moments of your time at your convenience to gain additional insight and if necessary, make right a situation we may have created? My direct contact information is below. Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 – sbradford@klaben.com

October 25, 2026

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Kim Wolfram is the best, very knowledgeable. She ensures I'm aware of what items are covered in the plan that I previously purchased for my vehicle. I trust her with my vehicle. More

by Sanbaby
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Recommend Dealer
Yes

October 22, 2026

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Overall good experience, but wait time on works package can be long. Recommend getting one of their drivers to take you home if possible. More

by dietrichvicki
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Yes

October 13, 2026

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Fantastic service on short notice! Kim treated me like a priority. She also found me a great deal on tires More

by stacy.reder
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Recommend Dealer
Yes

October 08, 2026

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Kim Wolfram is amazing to be the person I deal with at Klaben. She is very thorough in her explanation of what will be done, and then, upon completion, she explains things so that I can understand. More

by Semick53
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Recommend Dealer
Yes

October 08, 2026

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With Klaben Ford, it's not just lip service. They know how to do service the right way. And Kim is a great example of that. She clearly takes pride in providing excellent service, ensuring that More

by allenwood4
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Recommend Dealer
Yes

October 07, 2026

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Klaben Ford is a great place to buy a vehicle. The people are friendly and care that the vehicle you purchase you are h happy with. Service department is wonderful also. More

by Bonnie.sampson52
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Yes
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