Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,258 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 8 mos

Industry Experience

40 yrs, 7 mos

5.0

1,258 Reviews

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1258 Reviews of Kim Wolfram

September 12, 2026

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No issues, prompt courteous service. Explained things well, made sure that I received all of the applicable discounts More

by rosenliebs
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Recommend Dealer
Yes

September 08, 2026

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Kim was friendle, efficient, and informative regarding my repairs. All aspect of the service were discussed and ageed to. Thank You Merrill More

by MERRILLGROOM
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Recommend Dealer
Yes

September 04, 2026

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Always friendly & efficient. .Tucker was A+ customer service for this particular service appt...taking care of an add on problem I brought to his attention More

by Ginafischione
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Recommend Dealer
Yes

Other Employees Tagged: Tucker Ressler

September 03, 2026

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Nice and Easy to work with. I trust Kim. I will keep coming back. Thank you More

by michelle.bialek
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Recommend Dealer
Yes

September 01, 2026

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Kim is the reason I go to this dealership. She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common More

by SCOTT@MCSERV.COM
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Recommend Dealer
Yes

September 01, 2026

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Kim does an outstanding job as our service advisor. She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if More

by Buyer
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Recommend Dealer
Yes

August 30, 2026

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When you have a service advisor as Kim Wolfrom it is the place to go. More

by Bonnie.sampson52
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Recommend Dealer
Yes

August 29, 2026

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Kim, our service advisor at Klaben, always provides us with excellent service. Klaben received the wrong parts twice, but Kim did everything possible to fix the problem and kept us informed about the stat More

by Bob
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Recommend Dealer
Yes
Sep 01, 2026

Klaben Ford Lincoln responded

Bob, Thank you for your review of your recent experience at our service facility. The 4-Star rating is much appreciated, but your comments affirm where we could have done better. We welcome feedback and read every review, as they are a great resource for coaching and counseling with our team. Just know that when we inconvenience a customer and put them in a position of being less than completely satisfied, we take it to heart. Please continue to hold us accountable and our commitment to you is that we will continue to work at getting better at meeting, and hopefully exceeding, your expectations. Thank you for taking some of your time yesterday to go over with me what had happened during your last visit. These are fantastic ways for us ALL to learn what we could've done better in assisting you during your visit. We here at Klaben all remain at your service. Thank you again! Aaron Heinlein C: 330.352.1925 aheinlein@klaben.com

August 28, 2026

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Klaben had always given me great service & vehicles. And in particular Kim gives me wonderful service including a personal touch even though she doesn’t have to. They are willing to work with you on mos More

by Sandy
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

August 25, 2026

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Always pleasant and courteous. Very informative about the service being performed. Will see her next visit. More

by Jim6971
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Recommend Dealer
Yes
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