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Kim Wolfram
1,087 Reviews
I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
16 yrs, 7 mos
Industry Experience
39 yrs, 6 mos
1,087 Reviews
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1087 Reviews of Kim Wolfram
Verified Customer
August 01, 2025
I always appreciate being heard about my concerns with my car. Communication with the whole team is great. I won't take my car anywhere else car. Communication with the whole team is great. I won't take my car anywhere else More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Jennifer Bowen, Sean Bradford, David Klaben, Steve Sigmund
June 16, 2025
Kim Wolfram continues to be a shining star in the world of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. More
by rperry10
Other Employees Tagged: none
June 16, 2025
The Klaben Ford dealership has provided me with the highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, a highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, and knowledgeable. I wanted to have the oil changed less than a month from the previous oil change in Pittsburgh. I wanted to check the work done by a mechanic in Pittsburgh. I was willing to pay for a second oil change after 400 miles for confidence that the job was right. Pittsburgh mechanic mis-threaded the filter, which splashed oil over the engine, I wanted Klaben's mechanics to make my car safe. I also replaced the shifting dial, front and rear brakes, 4 tires with alignment. All of this work was done in a timely manner and with full explanation of what needed to be done. Kim kept me updated every step of the way. She was able to locate the shift dial that was needed. She had the part sent with expedited shipping, knowing I needed my car. I want to acknowledge Kim's extra effort. Christine was able to help me by delivering a personal note of thanks to Mr. Klaben. Thanks to all! I will continue to drive 100 miles to get my Ford Escape serviced here! More
by Traveler
Other Employees Tagged: Unfortunately, I do not know the names of the mechanics who worked on my car. The work was excellent!
June 12, 2025
Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blue in my car. We always have a good chuckle over that More
by pamsweese
Other Employees Tagged: Mona Crooks, Joe French, Luke Deegan
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