I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
15 yrs, 4 mos
Industry Experience
38 yrs, 3 mos
971 Reviews
Write a Review971 Reviews of Kim Wolfram
February 20, 2021
Kim is excellent to work with scheduling, details on the needed work and suggested additional maintenance. She ALWAYS follows up and makes my experience stress free. Awesome Klaben Associate. needed work and suggested additional maintenance. She ALWAYS follows up and makes my experience stress free. Awesome Klaben Associate. More
February 19, 2021
In today’s world, not everyone has 90mins to wait for an oil change and tire rotation. Wish there was an express option for those of us who don’t have that time. oil change and tire rotation. Wish there was an express option for those of us who don’t have that time. More
Other Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen , Dave Mott, Matt Moyers
February 15, 2021
I called Kim first thing this morning. She got me in today for an oil change and new wiper blades. I’m so glad I didn’t have to go one more day with those wiper blades that didn’t work very good. Thanks today for an oil change and new wiper blades. I’m so glad I didn’t have to go one more day with those wiper blades that didn’t work very good. Thanks to Kim and Klaben service team. More
Other Employees Tagged: Joe French
February 15, 2021
Klaben isn't perfect, but their concern for the customer is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradfo is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradford the service manager was quick to respond to my concerns also. They stick with a problem till It's fixed to my satisfaction. More
Other Employees Tagged: Sean Bradford
February 15, 2021
Every time my vehicle is serviced at Klaben Ford in Kent, Ohio is an exceptional experience. From the moment you make the appointment, to dropping off the vehicle, to the service, to receiving your car back, Ohio is an exceptional experience. From the moment you make the appointment, to dropping off the vehicle, to the service, to receiving your car back, the process is second-to-none. And while Rich Klaben goes to endless lengths to run a great dealership, it would be wrong to fail to mention Kim Wolfram in the Service department. Kim is the consummate professional and is as honest as they come. She explains everything in clear to understand terms and makes sure you are in the loop every step of the way. We have now taken three different cars to Kim on multiple occassions and every time is amazing. I cannot imagine trusting my vehicles to anyone else but Kim and Klaben Ford. Thanks as always! More
February 13, 2021
We have been working with Kim for over 5 years. She makes getting our vehicle service easy, fast and convenient. It is always a pleasant experience and she is one of the main reasons we keep coming back to K getting our vehicle service easy, fast and convenient. It is always a pleasant experience and she is one of the main reasons we keep coming back to Klaben for our vehicles. More