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Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young | Page 3

Service Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
45 Reviews
4.1

45 Reviews

Write a Review

45 Reviews of Kohl Young

December 25, 2023

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Employee Rating

They are very nice very helpful. Seem to do their job. Try to make sure every thing is done correctly. More

by SHIRLEYMATE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzGabriel zzCruz

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Dec 26, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 22, 2023

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Employee Rating

Simply the best! Consummate professional. Great service. Good. Good Good Good Good Good Good Good More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Dec 22, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 22, 2023

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Employee Rating

Arin is incredibly nice & understanding. Very knowledgeable & hard working. I felt as though Arin understood my needs & answered all of my questions. More

by Luci
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arin Robeson, Kaleb Chadwell

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Nov 29, 2023

Big Star Hyundai responded

Thank you, Luci! We are delighted that Arin was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 19, 2023

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Employee Rating

Excellent customer service. Wonderful facility. We had a recall any handled it quickly and professionally. More

by CAROLYN HAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 20, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 18, 2023

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Employee Rating

Had excuses 3 different times I went to pick up my car and I was not happy More

by SPARKYJC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 21, 2023

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us. Please reach out to me directly with your best contact information so that I may gather more details and address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

November 13, 2023

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Employee Rating

great snack, clean place, little bit of slow service in terms of service on car More

by claudialeija4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Lopez, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 13, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 06, 2023

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Employee Rating

Wonderful service the service advisor was great and knowledgeable thanks Bigstar Kaleb is the best !!!! More

by PATRICKADRIAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Kaleb Chadwell, Billy Williams

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Nov 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 01, 2023

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Employee Rating

Excellent customer service , car was done when promised and great customer wait area and amenities More

by JUANCHO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Nov 02, 2023

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

October 22, 2023

Dealership Rating
Employee Rating

Sean was great, straightforward and to the point. Didn’t give us the normal salesman runaround. Big Star however doesn’t really seem to care if you buy a vehicle from them or not. Tried lowballed us More

by PJK1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Opersteny

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Oct 23, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 07, 2023

Dealership Rating
Employee Rating

New you need to bring the water bottles back. People are polite, location new new More

by MARILYN_MANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful
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Oct 09, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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