Kris Culhane | Page 5

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're thrilled to hear that your vehicle purchase went smoothly and that you found the entire process pleasant, including the financial aspects. If you need any further assistance or have additional questions, feel free to reach out. We look forward to serving you again in the future!

Tenvoorde Ford responded

Hi, Thank you for sharing your experience. We appreciate your feedback and are glad to hear that Mattie stood out with her exceptional service. We apologize for any lack of communication you experienced and will work on improving this. Your satisfaction is important to us, and we hope to provide a better experience in the future.

Tenvoorde Ford responded

Hi Robert, we are sorry you feel this way. After you and Kris talked and we paid for the entire service bill of items that are not covered in the Complementary Lifetime Limited Powertrain Warranty, we took you at your word that day that you were happy. Again, sorry we let you down. The brakes measured out at 6mm in the front and 8mm in the back so they were not in need of replacement. We want happy customers so please reach out to Kris again if you would like to discuss the matter further. You can reach him at 320-251-0540 or email him kculhane@tenvoordeford.com

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that our team at Tenvoorde Ford took great care of your family's needs. We appreciate your kind words and look forward to assisting you again in the future.

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you found our team at Tenvoorde Ford willing to listen and supportive even after your purchase. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

Tenvoorde Ford responded

Hi Sherydan, We're glad you found our team awesome, and we apologize for the difficulty in reaching us. We appreciate your patience and would like to resolve any concerns you have promptly. Please reach out to us again at your earliest convenience, and we'll ensure you receive a response. Thank you for your feedback and understanding.

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a first-class experience at Tenvoorde Ford and that you plan to buy your next vehicles from us. We strive to offer a good selection of vehicles to meet our customers' needs. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!