Kristen Martin
Kristen Martin at Champion Chevrolet

Kristen Martin | Page 10

Internet Sales Professional

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

Contact Me
4.9
115 Reviews

I have been a Master Sales Consultant through training, sales numbers, and satisfied customer survey scores. Through the years of helping people select and purchase vehicles, I have earned Sales People of the Year multiple times! I have held many titles, including manager, but enjoy selling the most! I absolutely love being a part of a family driving home in a bigger vehicle for their growing family, or a teenager being surprised with their first car, or when an older couple tells me they want to buy one last new car in their lifetime!!! My goal is for you to leave feeling as though we are friends! --- I hope you, too, will trust me to help you through the car buying process!

Dealership Experience

10 yrs

Industry Experience

19 yrs, 7 mos

Languages Spoken

English English

4.9

115 Reviews

Write a Review

115 Reviews of Kristen Martin

March 14, 2024

Dealership Rating
Employee Rating

Champion Chevrolet exceeded all expectations with our recent purchase. The entire staff was very professional and responsive to our inquiries. Kristen was a true pleasure to deal with. The inventory a More

by jamesblevins1005
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Copenhaver, Lynn Lloyd , Mike Cole

March 08, 2024

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Great dealership. .people are prompt and great service. I purchased few cars there and no issues at all. More

by wandalmartin
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Recommend Dealer
Yes

February 29, 2024

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very professional to deal with easy in easy out wasn't pressured got what I wanted More

by BOBBYR65
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd, Shannon Monroe

February 08, 2024

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Great dealership! I was always asked if I needed help,and your existence was always acknowledged, that goes a long way! More

by ws6380099
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd

January 31, 2024

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Daniel is the best! ! We will buy our next vehicle from him !Johnson city Tenn.. More

by RED03ENVOY
Sales Price Transparency
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Recommend Dealer
Yes

January 30, 2024

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It was a very good experience! The transaction time was pretty long! Kristen was GREAT!!! More

by tommiemcd
Sales Price Transparency
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Recommend Dealer
Yes

January 21, 2024

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Excellent experience, everyone at the dealership was friendly, helpful and very knowledgeable. Would definitely return More

by mikecole415
Sales Price Transparency
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Recommend Dealer
Yes

January 14, 2024

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Amazing service and always feels welcome at this dealership. Great people to work with for sales and service. More

by JAMCMILLION
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Recommend Dealer
Yes

December 30, 2023

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Everything went well and pleasurable. Great service and friendly staff. Kristen was great and very knowledgeable More

by gidgitjennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 04, 2022

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Beware! Dishonest people!!! They will not refund your deposit, even if they SELL THE CAR! And, when you call in they record your conversation as "quality More

by donnabray
Recommend Dealer
No
Mar 05, 2022

Champion Chevrolet responded

Were not dishonest. This is your words as follows on a compliant you filed. On February 4th, 2022, I contacted Champion Chevrolet and inquired about a 2022 Chevrolet Tahoe. I was told by the salesperson, Kristen Martin, that Tahoes must have a deposit in order to hold one since they are "sold before they are even built." She said the deposit was non-refundable. We agreed to the price, I gave her a credit card and was charged $1000 to hold the car. The $1,000 can be used on a future deal. It was very clear as you said above the deposit is not refundable.

Mar 05, 2022

donnabray responded

It was verbally mumbled to me 1 time by the chatty sales person on a recorded line conversation that the deposit is not refundable between extra friendly chats about church and kids. I guess she thinks we bonded. Then the deal sheet was sent which I refused to sign. I never signed a deal. Just because the dealership sent me a piece of paper via e-mail that I did not sign does not make the deal binding. And then the dealership tried to strong arm me into removing my negative reviews which I refused to do because they are truthful and unsuspecting consumers need to know. Here's an exact quote from the President of the dealership: "I am willing to donate the $1,000 deposit you gave us to the charity or non-profit, high school, youth program or a military program of your choice if you remove the bad reviews and BBB compliant you have filed once the inquiry with the credit card company has been closed."

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