Kyle Nyswonger
Kyle Nyswonger at Carl Burger Dodge Chrysler Jeep RAM World
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Kyle Nyswonger | Page 2

General Manager

Carl Burger Dodge Chrysler Jeep RAM World

8355 Hercules Street
La Mesa, CA 91942

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4.9
67 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

39 yrs, 4 mos

Employee Video

4.9

67 Reviews

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67 Reviews of Kyle Nyswonger

December 06, 2021

Dealership Rating
Employee Rating

Took Jeep in because AC and heater not working and was running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car stil More

by thaemmerle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 25, 2021

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Employee Rating

Took Jeep in was told it needed new head gaskets they had car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting More

by thaemmerle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Al Rodriguez, Raul Arroyo

Nov 26, 2021

Carl Burger Dodge Chrysler Jeep RAM World responded

Traycee, The issue with your battery is secondary to the issue of your vehicle already being repaired, not related to the engine failure due to the overheating of your engine. The charge of $180 is a diagnostic fee which includes the installation of the battery. The price of the battery was $196.02 bring the total charge to 392.60 which you declined. We did not owe you a credit of any kind, we offered you a good faith credit of $369.44 which you gladly accepted and then did not hold to your end of the agreement to take down your untruthful post. Al and Kyle both went above and beyond both in the credit and to trying get your repairs covered by your service contact that was not purchased with us which was ultimately denied even after our multiple attempts on your behalf. You were given all documentation of the repairs done on your vehicle both by our facility as well as the previous facility which failed to give you your test results and then altered their finding which is illegal also contributing to the denial of your coverage by your service contract. Due to you choosing to drive your vehicle without proper levels coolant and after being advised that there was possibly more extensive engine damage cause by driving it with low coolant your vehicle required the work that your service contact denied paying for. We do not offer to return damage parts unless specifically ask for prior to repairs being done, in which case we would have. As per the invoice of the repair shop you had taken your vehicle to prior to ours, you were fully aware of the damage to your engine.

August 26, 2021

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Employee Rating

I purchased a 2021 Jeep Wrangler Rubicon from Carl Burger Dodge and it was easily my best car buying experience. Everyone I worked with was friendly, knowledgeable and honest. They made the car buying experi More

by Gthrapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 01, 2021

Dealership Rating
Employee Rating

The staff was very friendly and very helpful. They made the car buying experience pleasant for a change. They were fair on pricing and went above and beyond to make sure my wife and I were happy with our p More

by Crob13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

The service was amazing Carlos helped out a lot and timely I will send other people to come and do business with you all soon More

by djmoe334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2020

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Employee Rating

My sales person Gus was awesome!!! If you’re ever looking for a Jeep he’s your guy! Very easy to work with, great Job Carl Burger Dodge Chrysler Jeep More

by CARMEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barrett Pricor, Sonny Kareem, Gus Aldulaimi , Phil Caudillo, Jerry Reck

November 11, 2020

Dealership Rating
Employee Rating

Wonderful job taking good care of us. staff is friendly and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. More

by dinahvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

I've left several reviews about how impressive my 2019 Ram 3500 6.7 dually is. Now I'll address management & service dept. Had a tire issue not covered by warranty. Spoke to Mr. Nyswonger and he'd lo More

by Fishing Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Caudillo, Frank Nelson

July 06, 2020

Dealership Rating
Employee Rating

Amazing service as always. I will continue to recommend my friends, family, and colleagues to come to Carl Burger in La Mesa. I love my new Truck and left feeling like I was taken care of. Thank you! More

by MOVIEFLICKFREEAK
Recommend Dealer
Yes

June 08, 2020

Dealership Rating
Employee Rating

Hi, I wanted to follow-up on my 2019 Ram 3500 6.7 HO diesel. BEAST! If anyone is considering anything else in the HD truck line, you're not doing you're research. This truck is hands down the best tr More

by Fishing Dude
Recommend Dealer
Yes

Other Employees Tagged: Barrett Pricor, Gary Thiem, Sonny Kareem, Wes Kachi , Phil Caudillo, Jerry Reck

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