Kyle Silcox | Page 25

Fast and friendly service! Excellent customer service. Told me what things I need to service, and was very knowledgeable. Kept a open line of communication. Told me what things I need to service, and was very knowledgeable. Kept a open line of communication. More

by Cowans00 Verified Customer Verified Customer

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Everyone who works at Ferman BMW is fantastic. Everyone is always helpful and goes out of their way to make people happy. Couldn’t ask for a better staff. is always helpful and goes out of their way to make people happy. Couldn’t ask for a better staff. More

by Georgekolaronda Verified Customer Verified Customer

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I appreciate the excellent service every time I come in for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! More

by CYMARSHALL625 Verified Customer Verified Customer

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I only went to this dealership once. I dealt with 3 people, my primary associate that scheduled my repair and recall issue, another person who assessed my car for value and potential trade in or sale a people, my primary associate that scheduled my repair and recall issue, another person who assessed my car for value and potential trade in or sale and a different associate when I picked up my car. The first 2 were very helpful and I was very happy with, especially the assessor who spent a lot of time with me explaining my options and gave great advice and tips. Unfortunately the person who I dealt with when I picked up my car was short with me, did not have all the facts and did not listen, he made the experience poor, frankly he made my blood boil, I don’t think he would have treated me the same way if I was a male customer. More

by JC Verified Customer Verified Customer

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Make it 6 stars as they always do a great job. However, I must tell you that I HATE getting these surveys. I swear I can't even go to hamburger join without them wanting to know if they did good job. Yes you must tell you that I HATE getting these surveys. I swear I can't even go to hamburger join without them wanting to know if they did good job. Yes you did good! "Ribbons for Everyone" BTW: I do not know most of these people, so gave them all 5 Stars. If it helps, tell them I love them. Jim More

by jim@brosious.com Verified Customer Verified Customer

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The service I received was above and beyond from the service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much More

by Robert Nelligan Verified Customer Verified Customer

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Was very happy with my first routine service experience at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide variety of snacks. The service advisor was excellent and was able to complete the service within the time promised. More

by Asakla Verified Customer Verified Customer

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Service is outstanding car rental was provided for me they fixed the issue service personnel are extremely friendly courteous and professional. I would highly recommend them to anyone they fixed the issue service personnel are extremely friendly courteous and professional. I would highly recommend them to anyone More

by HARRY Verified Customer Verified Customer

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Ferman BMW Rocks. They sent me a recall on my recently purchased 2003 BMW and kept sending me notifications until I finally responded and then they came to my house and fixed it, unbelievable service. purchased 2003 BMW and kept sending me notifications until I finally responded and then they came to my house and fixed it, unbelievable service. More

by maryhart740 Verified Customer Verified Customer

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My visit to Ferman BMX was a pleasure. The staff and facility was clean, friendly, and efficient. I was in and out quickly. Plenty of nice new cars to explore while eating. facility was clean, friendly, and efficient. I was in and out quickly. Plenty of nice new cars to explore while eating. More

by cuklein Verified Customer Verified Customer

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