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Kyle Silcox
306 Reviews
306 Reviews
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306 Reviews of Kyle Silcox
October 08, 2018
Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More
by devildogjoer
Verified CustomerOther Employees Tagged: Brian Pelletier, Jamie Annese, Mary Keller, Gary Mack, Joe Cleaver, Karl Alvarez , Brian Gains, Alan Mazur, Paul Scaglione
September 18, 2018
Refuses to repair rattle I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. More
by talbano2
Other Employees Tagged: Jamie Annese
June 19, 2018
Professional Service with Integrity Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the te Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the technician took incredibly good care of me. They treated me like I was a valued customer and did a very thorough job explaining everything. Phil, the Used Car Manager, also gave me useful information on what to look for and fair pricing ranges. They didn't have the vehicle I was interest,ed in but I would highly recommend them for anyone looking for an honest deal and true professionalism. More
by MDB60
Other Employees Tagged: Brian Pelletier, Jamie Annese , Phil Bennis
April 24, 2018
First class service Steve made this a pleasant buying experience. The vehicle was resdy the facts presented were very helpful in making my decision. A good job by all and Steve made this a pleasant buying experience. The vehicle was resdy the facts presented were very helpful in making my decision. A good job by all and would repeat in the future. Well done. More
by Spur1
Other Employees Tagged: Bobby Haines, Steven Venden
April 10, 2018
Fair and honest Professional and experienced service staff. I recommend this to any BMW owners. They know what they are doing and are not out to take advantage of y Professional and experienced service staff. I recommend this to any BMW owners. They know what they are doing and are not out to take advantage of you as a customer. More
by Matt.walker
Other Employees Tagged: Keegan Boylan
March 30, 2018
A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More
by devildogjoer
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese, Mary Keller, Gary Mack, Joe Cleaver, Karl Alvarez , Keegan Boylan, Jamie Byrd, Brian Gains, Sara Griffith, Brandy Kennedy, Darlene King, Alan Mazur, Paul Scaglione, Steven Venden, Jimmy Whaley, I interacted with all of the employees I checked off. Great experience!
