Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown

Kyle Swanson | Page 10

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
240 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

8 yrs, 1 mo

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

5.0

240 Reviews

Write a Review

240 Reviews of Kyle Swanson

June 03, 2022

Dealership Rating
Employee Rating

Great experience! !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on t More

by tsvalina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Mercedes-Benz of Hagerstown responded

We are so glad you had such a quick and easy experience with us at Mercedes-Benz of Hagerstown, and thank you for giving us and Kyle such a kind review. Definitely let us know if you ever need anything else vehicle-related, and we hope you enjoy your new car. Safe travels!

May 25, 2022

Dealership Rating
Employee Rating

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce More

by rockrenergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Mercedes-Benz of Hagerstown responded

We're delighted to learn that you had an informative and successful experience, courtesy of our sales team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. All of us at Mercedes-Benz of Hagerstown hope you enjoy your new ride!

May 18, 2022

Dealership Rating
Employee Rating

I'm assuming the car is sold. my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me More

by randy58
Recommend Dealer
Yes
May 20, 2022

Mercedes-Benz of Hagerstown responded

Randy - I sincerely apologize that our team hasn't gotten back to you about this vehicle. We expect our guests to receive informative, attentive service and I'm sorry we let you down. I would be glad to speak with you about this directly, so please give me a call. Thank you. Justin Harbert - General Manager - (301) 733-2301

May 20, 2022

randy58 responded

If this car is still for sale, have a salesperson (who has an iphone) call me, email me, text me. I will no in a few minutes if I'm interested by Use of Facetime to view the car Virtually. It's done all the time in selling cars. Sincerely, Randy

May 09, 2022

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Employee Rating

Kyle was most helpful and patient in helping decide which auto was best for me. During my wait for delivery, he kept me updated. Once the mercedes arrived, he was the most helpful in explaining the many nua More

by fldmd
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Mercedes-Benz of Hagerstown responded

Kyle and the team are always happy to help you out! Thank you so much for supporting Mercedes-Benz of Hagerstown and we'll see you next time! Please let us know if you need anything down the line.

April 04, 2022

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Employee Rating

Professional, but laid back atmosphere. Low pressure and everyone was very friendly and very helpful. More

by rlniland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a seamless experience working with the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back!

March 26, 2022

Dealership Rating
Employee Rating

Kyle helped me reserve the vehicle I was searching for over the phone and then contacted me when the vehicle arrived. The experience at the dealership was very relaxed and went smoothly from test drive to More

by johnparkins3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2022

Mercedes-Benz of Hagerstown responded

John, we're proud to keep pressure out of the picture during the purchase process, and we're glad to hear that makes a difference to you. Kyle will be thrilled that his assistance was greatly appreciated as well. Thank you for putting your trust in Mercedes-Benz of Hagerstown, and we wish you many happy miles on the road ahead!

February 28, 2022

Dealership Rating
Employee Rating

MY WIFE AND I ARE NO STRANGERS BUYING NEW VEHICLES. OF ALL THE DEALERSHIPS, NEAR AND FAR, WE FOUND THE DEALERSHIP OF “MERCEDES-BENZ of HAGERSTOWN” TO BE THE MOST IMPRESSIVE! THE MINUTE WE ENTERED THE I More

by nedlspessardjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Mercedes-Benz of Hagerstown responded

Loretta & Ned - Thank you for taking the time to share this feedback! It is our goal to deliver a seamless and enjoyable purchase experience for our guests, and it means a lot to hear that this was reflected in your visit. We will be sure to pass on your appreciation to Mr. Swanson. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Mercedes-Benz of Hagerstown!

February 18, 2022

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Employee Rating

Kyle made this purchase a pleasure. He went out of his way to not only fairly price, test drive, explain features and meet my schedule on two occasions, but made it convenient for me dr More

by mbl56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Mercedes-Benz of Hagerstown responded

Congratulations on your new car! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your kind words about Kyle. Safe travels ahead!

February 14, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was extremely nice and a pleasure to work with. I was able to get my new car the same day! More

by lisamarie_76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Mercedes-Benz of Hagerstown responded

Thank you so much for commending our Mercedes-Benz of Hagerstown team! We are delighted that you were able to drive home in a beautiful new vehicle the same day. We hope you love it!

February 12, 2022

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Employee Rating

I would recommend buying a car from Kyle Swanson. He went out of his way to help me and brought the car to me. He took a lot of time showing me all of the bells and whistles. A really terrific guy with a fun More

by shari.thwing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Mercedes-Benz of Hagerstown responded

Shari, thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

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