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Kyle Swanson
Kyle Swanson | Page 10
Sales & Leasing Consultant
Mercedes-Benz of Hagerstown
1955 Dual Highway
Hagerstown, MD 21740
243 Reviews
Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
20 yrs, 5 mos
Languages Spoken
English
243 Reviews
Write a Review
243 Reviews of Kyle Swanson
June 30, 2022
This is my second Mercedes, I’ve worked with Kyle now two times and he is very knowledgeable and patient. The experience overall was very good at the dealership and I absolutely love my new car. times and he is very knowledgeable and patient. The experience overall was very good at the dealership and I absolutely love my new car. More
by christine28
June 22, 2022
Very nice customer service, Kyle was very helpful and really helped with the experience. I recommend anyone who is buying Mercedes products to come to this dealership! really helped with the experience. I recommend anyone who is buying Mercedes products to come to this dealership! More
by hconde52
June 03, 2022
Great experience! !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on t !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on the road. Thanks so much! More
by tsvalina
May 25, 2022
At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More
by rockrenergy
Other Employees Tagged: Barry London, Austin Shemon, Justin Harbert, Marty Gillions, Jeff Kershner, Dan Zamora , Rob Edmonds
May 18, 2022
I'm assuming the car is sold. my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me asking for more pics via iPhone facetime. Early on he sent me some nice photos right away and they were good ones, but on rainy day. just needed close ups with the car dried off. Not blaming him. He has much more important (local) customers to attend to. Again, I assume the car, 2007 SL550 is sold. More
by randy58
May 09, 2022
Kyle was most helpful and patient in helping decide which auto was best for me. During my wait for delivery, he kept me updated. Once the mercedes arrived, he was the most helpful in explaining the many nua auto was best for me. During my wait for delivery, he kept me updated. Once the mercedes arrived, he was the most helpful in explaining the many nuances of the computer oriented workings. Overall Kyle was most supportive and pleasant to work with! More
by fldmd
March 26, 2022
Kyle helped me reserve the vehicle I was searching for over the phone and then contacted me when the vehicle arrived. The experience at the dealership was very relaxed and went smoothly from test drive to over the phone and then contacted me when the vehicle arrived. The experience at the dealership was very relaxed and went smoothly from test drive to filling out the paper work. There was no pressure to buy and no pressure to purchase extended warranties. Thank you Kyle for a great buying experience! More
by johnparkins3
February 28, 2022
MY WIFE AND I ARE NO STRANGERS BUYING NEW VEHICLES. OF ALL THE DEALERSHIPS, NEAR AND FAR, WE FOUND THE DEALERSHIP OF “MERCEDES-BENZ of HAGERSTOWN” TO BE THE MOST IMPRESSIVE! THE MINUTE WE ENTERED THE I OF ALL THE DEALERSHIPS, NEAR AND FAR, WE FOUND THE DEALERSHIP OF “MERCEDES-BENZ of HAGERSTOWN” TO BE THE MOST IMPRESSIVE! THE MINUTE WE ENTERED THE IMMACULATE SHOWROOM, A WELL-DRESSED AND MANNERED HOSTESS GREETED US AND ASKED HOW COULD THEY DIRECT/HELP US. WHILE WE WAITED FOR A REPRESENTATIVE, A CHOICE OF DRINK AND APPETIZER WAS OFFERED. JUST MINUTES LATER, THE REPRESENTATIVE, MR. KYLE SWANSON APPROACHED US AND INTRODUCED HIMSELF. MR. SWANSON WAS VERY KNOWLEDGEABLE ABOUT HIS PRODUCTS! HE ANSWERED ALL QUESTIONS ASKED OF HIM AND EVEN EXPANDED INFORMATION SO WE WOULD BE FULLY INFORMED. MR. SWANSON WALKED ALONG WITH US IN THE LOT, ANSWERING ALL QUESTIONS ASKED OF HIM. BEING SO IMPRESSED AND FEELING COMFORTABLE WITH "MERCEDES-BENZ of HAGERSTOWN" AND THEIR REPRESENTATIVES/EMPLOYEES WE STOPPED OUR SEARCH AND PURCHASED OUR FIRST MERCEDES-BENZ CAR!! MR. SWANSON STAYED AND HELPED WITH THE PURCHASE UNTIL FINALIZE. MR. SWANSON MADE THIS EXPERIENCE TROUBLE-FREE AND RATHER PLEASANT, DOWN TO AND INCLUDING THE WELL-RUNNING, WELL-MANNERED OFFICE STAFF! IN COLLUSION, THE SEARCHING FOR A NEW CAR WILL/IS A THING OF THE PAST. OUR NEXT NEW CAR WILL BE ONLY FROM THE NUMBER ONE DEALERSHIP IN WASHINGTON COUNTY, MD., "MERCEDES-BENZ of HAGERSTOWN" LORETTA & NED SPESSARD PS: IF NOT FOR MR. SWANSON AND HIS PROFESSIONALISM, WE MOST LIKELY WOULD NOT HAVE PURCHASED AND DROVE AWAY WITH A NEW CAR IN A MATTER OF HOURS! More
by nedlspessardjr
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