Lance Gendron | Page 3

Lance is the best. Very knowledgeable and explains the issue in detail and helps in prioritizing if there are multiple services to be done on vehicle. Very knowledgeable and explains the issue in detail and helps in prioritizing if there are multiple services to be done on vehicle. More

Report | Print

Great and friendly service. We had a small mix up on the tire installation but everything was resolved. They continue to provide good service. We had a small mix up on the tire installation but everything was resolved. They continue to provide good service. More

Report | Print

Great communication and responsive to my concerns. It was obvious that there is communication within the group. It was obvious that there is communication within the group. More

Report | Print

From the greeting at the garage, to the check-in process, to the service, I always feel like I’m being treated fairly and professionally here. And their value pricing program, combined with genuine parts, ma to the service, I always feel like I’m being treated fairly and professionally here. And their value pricing program, combined with genuine parts, makes it a no-brainer to come here over independent shops. More

Report | Print

It is a very good experience to have work done for my car service in your company, thank you. service in your company, thank you. More

Report | Print

Good communication, everyone had a good attitude and service was completed on time. Loaner car process was easy service was completed on time. Loaner car process was easy More

Report | Print

easy to make a appointment and fast service really good experience and nice staff outstanding! experience and nice staff outstanding! More

Report | Print

Very helpful and responsive. Appreciate the customer service and always walking me through the feedback! Appreciate the customer service and always walking me through the feedback! More

Report | Print

Best of service over the years keeping our family safe and driving nice BMW thank you and driving nice BMW thank you More

Report | Print

I had a great experience at BMW Shrewsbury. I was thinking of buying either a x3 or x4 so it took me a while to figure out which one I wanted. Yvonne was very patient with me the whole time and I was thinking of buying either a x3 or x4 so it took me a while to figure out which one I wanted. Yvonne was very patient with me the whole time and answered all my questions and concerns. Also wanted to thank Lance from service and Paul from finance department. They’re very professional and helpful in the process. At last minute I realized that I forgot my sunglasses in the trade-in car. Luckily Lance found it and returned them back to me. So I would highly recommend BMW Shrewsbury More

Report | Print