Enjoyed doing business with Milo Antola. He asked when I’d be ready. Said he could have my car in the next day. He got my car the next day.
Very helpful, always quick to respond and wanted to ensure I was being helped at all times. Eager and friendly, a great first car buy experience.
"Milo Antola -a very caring helpful sales rep."
Milo was extremely understanding and helpful in our buying experience. He helped me get a reasonable trade in value on our 2012 Explorer and a fair price on our 2018 Infinity QX60. He made the buying experience enjoyable for us.
"Every step of the process was addressed and answered "
Everyone was so helpful. This was my first time buying a new car and every department took the time to answer my questions all the way through. Especially Trey. He walked me to the service department and brought in other team members to make sure every doubt I had was addressed. I appreciated him being so open and honest and listening to every concern. It was a better experience then I had at any of the other dealerships in the area.
Trey was great - not only did he help me find the car I was looking for but drove it to my office and helped me sort out a paperwork issue that was entirely my own fault. This is my third car from Jim Ellis and I've found the dealership consistently helpful and honest.
"Exceptional service the time you walk through the door"
My experience at Jim Ellis Volkswagen was Outstanding! Excellent service the time you walk through the door. The staff here are very courteous, attentive, patient and outgoing especially Millo Antola he was the best. Jim’s Ellis Volkswagen will work with whatever you have and will not stop until they find the best possible deal for you. Millo and Michael took their time and work with me from afternoon until night to find the deal that work for me. I walked out to my new Volkswagen GTI feeling very comfortable and satisfied. If I ever need to finance a vehicle again I will go to Jim Ellis Volkswagen
Thanks Again Guys!
"Excellent service "
They all were amazing great customer service. They help me and got me in a 2019 VW. I felt blessed, Millo, Lance, and the sales manager I think Robby or Mike, was excellent he spoke truth and I am greatful for that. He help me put me in a new 2019 VW. thank you guys so much. Greatful!!
"CPO Tiguan Purchase"
Rickey Holmes, Mike Martucci, Brian Bolton and Lance Jeter, made our buying experience a professional and truly pleasant one. A big thank you to this team! This was our 4th purchase from the Jim Ellis Automotive Group and we look forward to our next.
"One Day Car Buying Experience"
I researched my selection extensively, compared prices and key features of the vehicle and chose Jim Ellis as the best value. Our salesperson, Trey, was more of a facilitator for the transaction as opposed to an over the top personality. He made the in person dealership experience a very good one. They detailed the vehicle for pickup and paid attention to every request we made. Thanks to Trey and Lance, we’ll be back to Jim Ellis.
After a rather difficult with an old-style, pushy used car salesman at another dealer, working with Trey at Jim Ellis was low-key and a pleasure. He put my concerns before the sale of a vehicle, and we successfully made a purchase of a car I think I will enjoy for many years to come.
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