Lance Smith | Page 21

The customer service was wonderful. There were a few glitches but they made up for them. There were a few glitches but they made up for them. More

by TSENINI Verified Customer Verified Customer

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Had my vehicle for weeks without communication, had to take it back multiple times with same day failures as soon as I picked up my vehicle. One time I picked up my vehicle and the battery was dead but I take it back multiple times with same day failures as soon as I picked up my vehicle. One time I picked up my vehicle and the battery was dead but I was supposed to believe they test drove it to make sure it worked properly. Seems like a lack of customer service, a lack of integrity, a lack of employees who take pride in doing their job right the first time. I didn’t get my vehicle from them, but I will be going out of state for future service work on my vehicle because of my terrible experience. More

by AIYONA.CLAIBORNE Verified Customer Verified Customer

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Great help, very informative, willing to answer all my questions. Tried his very best to get me the deal I was looking for. questions. Tried his very best to get me the deal I was looking for. More

by R.CARRASCO03 Verified Customer Verified Customer

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Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to n That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier. More

by J.GIBSONCV04 Verified Customer Verified Customer

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Great job easy could improve credit company's that's probably out of Lithias control probably out of Lithias control More

by STCLAIR_NANCY Verified Customer Verified Customer

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Lance Smith and Scott Robert are my go to people. Always on time,kind and courteous.I wait while while car is being serviced. Always on time,kind and courteous.I wait while while car is being serviced. More

by KRISTINELUNA Verified Customer Verified Customer

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Professional, courteous, friendly. Location is easy to find.and drive to A pleasure to go visit. Location is easy to find.and drive to A pleasure to go visit. More

by tammy Verified Customer Verified Customer

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Lance is always very pleasant, informative, friendly, respectful and helpful. He explains everything so I have complete understanding of what is going on with my auto. I bring my Mercedes to this dealers respectful and helpful. He explains everything so I have complete understanding of what is going on with my auto. I bring my Mercedes to this dealership and trust the service I receive every time!! Thank you Lithia!!! More

by IVYGLEN Verified Customer Verified Customer

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Performed routine work got me in and out quickly Lance was great, nice facility as well. was great, nice facility as well. More

by M Verified Customer Verified Customer

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Lance is amazing! He always takes care of any issue that my vehicle has and goes over an beyond! He always takes care of any issue that my vehicle has and goes over an beyond! More

by Scott414 Verified Customer Verified Customer

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