Larry Dee | Page 16

Javer has been extremely helpful n attentive to my issues. Hyundai it self is excellent with the service but a little slow in obtaining my product I need to solve my problem issues. Hyundai it self is excellent with the service but a little slow in obtaining my product I need to solve my problem More

by D Ruelas Verified Customer Verified Customer

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I came in for a standard recall repair on my 2015 Hyundai Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership SMS system and gave updates throughout the whole process. I can't imagine how annoying it must have been for him to call and submit claims back and forth to figure out all the issues with my car that were covered by my extended warranty. In the end, I had: a leak on both axles, a leak in the valve cover gasket, dirty cabin and engine air filters, carbon buildup on my entire fuel system, and an issue with my car burning oil. Jae and the rest of the service department fixed it and had my car ready in less than 4 days, along with a rental so I could get around! He was courteous and diligent throughout the whole process, and every single other person I interacted with was incredibly friendly and helpful as well. Puente Hills Hyundai puts all my "evil dealership" fears to rest -- they're not there to make a quick buck off of you, they really want to help you solve your issues. Thanks again Jae! More

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The tire pressure were not checked. I had the low tire pressure warning light the same day after I picked up the car. They were all about 8-10 psi low I had the low tire pressure warning light the same day after I picked up the car. They were all about 8-10 psi low More

by ECHEN2 Verified Customer Verified Customer

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Fast and reliable service. The service rep, was friendly and knowledgeable. Service was completed in less time than expected. The service rep, was friendly and knowledgeable. Service was completed in less time than expected. More

by DLBCONSULTING Verified Customer Verified Customer

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Efficient and friendly services. The IONIQ 5 is a very good electric car for my family. The IONIQ 5 is a very good electric car for my family. More

by JoyceMa Verified Customer Verified Customer

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All the staff were so helpful and considerate! I would definitely go back to this dealership! I would definitely go back to this dealership! More

by Soojin Hong Verified Customer Verified Customer

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I really enjoy my experience with Julie Wang she's great got me in my new car thanks so much the whole team was great got me in my new car thanks so much the whole team was great More

by PATTYCAKES1909 Verified Customer Verified Customer

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Comfortable environment, friendly and helpful staff, and excellent service throughout my car purchase. Extremely satisfied with everything! excellent service throughout my car purchase. Extremely satisfied with everything! More

by JASONROOCPA Verified Customer Verified Customer

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My name is Peter H, and I had the pleasure of trading in a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet si a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet side of sales who guided me through the initial process and guaranteed my satisfaction, every step of the way, to Karim's on the floor expertise and knowledge of the vehicle (and his ability to answer multiple on the fly questions during our test drive of both vehicles), to Sonny; who truly showed his experience in deal making and lastly, but definitely not least, Larry in finance who took his time in the late evening to explain to me every detail of my contract and answered every question that I had. Having been a Honda customer previously, and not knowing how the experience would be; I can truly say that I feel welcome in the Hyundai family from the team at Puente Hills. Thank you to the whole team, I really appreciate it and I really love the car!! (2021 Hyundai Kona Ultimate Electric) More

by VoiceOfPeterHillas Verified Customer Verified Customer

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Its a great place. Love my car people so good, fast, know how .see soon Love my car people so good, fast, know how .see soon More

by DUCKIE9208 Verified Customer Verified Customer

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