Larry Dulik | Page 8

Chris Veliz was so helpful in providing us all of the information we needed to feel comfortable purchasing our new RAV4. We never felt like we were being tricked, which is how we have often felt at other information we needed to feel comfortable purchasing our new RAV4. We never felt like we were being tricked, which is how we have often felt at other dealerships. The car buying process was efficient and easy, and we're so happy with our purchase. We will definitely come back to Toyota of Naperville in the future if we need to buy or lease another vehicle. More

Report | Print

The team was super responsive and helpful. It made the buying process so smooth. As a first time buyer, I would definitely recommend them over their competitors. It made the buying process so smooth. As a first time buyer, I would definitely recommend them over their competitors. More

Report | Print

Exelent service. Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recomme Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recommend. More

Report | Print

Had a really good sales experience with Toyota of Naperville. They were super accommodating and kept me updated consistently on the progress of the car I ordered. Patrycja was extremely helpful and g Naperville. They were super accommodating and kept me updated consistently on the progress of the car I ordered. Patrycja was extremely helpful and great to work with. More

Report | Print

Mike handed me the keys to the car I had been searching for and gave me the space to check it out with my family. That made all the difference—I felt confident in the vehicle with no doubts or second thoug for and gave me the space to check it out with my family. That made all the difference—I felt confident in the vehicle with no doubts or second thoughts, so the deal came together quickly. Sam kept things moving smoothly through management, making sure everything was wrapped up just the way I wanted. Larry got the paperwork in order without a hitch, making the process seamless. Before I hit the road, Mike took a moment to show me a few more great features, making sure I was set before heading off to my family. Really appreciate the great experience from start to finish! More

Report | Print

Ron was great to work with. He answered all questions and explained about his compensation. So, we weren't pressured into anything we didn't want. My wife and I enjoyed our plea He answered all questions and explained about his compensation. So, we weren't pressured into anything we didn't want. My wife and I enjoyed our pleasant experience at Toyota of Naperville. More

Report | Print

Professional staff all around. Both the seller and financing rep answered my many questions respectfully. Both the seller and financing rep answered my many questions respectfully. More

Report | Print

We have purchased two vehicles from Toyota of Naperville. It has always been a wonderful experience. From the sales consultant, Jeff Bock, to finance, Larry Dulik, and accessories, David Racine, and the deli It has always been a wonderful experience. From the sales consultant, Jeff Bock, to finance, Larry Dulik, and accessories, David Racine, and the delivery process was smooth. They wanted to earn our business and it showed. We bought a Tundra SR5 to tow our travel trailer. It’s a beautiful truck with everything we need. Thanks again to the team and we will be sure to recommend Toyota of Naperville to our family and friends. More

Report | Print

Yesterday, I woke up and was finally ready to buy the car I had decided to purchase years ago. I have borrowed a 2020 RAV4 for road trips. It is perfect for the long haul. There is room for lots of gear, and I had decided to purchase years ago. I have borrowed a 2020 RAV4 for road trips. It is perfect for the long haul. There is room for lots of gear, and I can always carve out a place to nap. The mileage is excellent, yet the vehicle is big enough to feel safe, even at dawn among the semis. Clearly, I didn’t need a salesperson to help me decide what I wanted. The thing that was holding me back was the haggling, the upselling of things I might not understand and don’t need or want. I was also very nervous about test-driving a vehicle in traffic with a stranger—all this worry for naught. I found the vehicle online at Toyota of Naperville, held my breath, connected with them via email, and made an appointment. It was the best decision I have ever made involving a car. I walked into the beautiful showroom and was met by Ron Steele. His smile was kind, and his demeanor was welcoming. He explained all the steps involved in buying the car. Within a few minutes, I was comfortable enough to confess I was nervous about driving the vehicle. Ron had a solution. We jumped in the car, and he drove us to the dealer’s private test drive area. He asked the right questions along the way, and we found common ground. It felt like the beginning of a friendship. I drove around the test area as he pointed out the car's features. It was comfortable and informative. Ron drove us back to the showroom and we worked through the remaining steps. I never felt pressure or confusion about the process. It took a while because buying a car is a big deal, but I never felt scared about trying to accomplish the daunting task alone. I knew I had someone by my side. The price was the price. I was offered upgrades, but there was no pressure. When the process was complete, he led me to a glass garage, where my beautiful new car was presented as the gift that it was. The gift that IS! I literally had tears in my eyes. How many people can say they cried tears of happiness when they bought a car? As a single older woman, this was a relief and surprising twist. This car will last a long time, so I don’t know if I will buy another, but I will send my kids, my friends, and my neighbors too. If you are going to buy a Toyota, go to Naperville and ask for Ron. Thank you, Toyota of Naperville. Thank you, Ron Steele. More

Report | Print

Professional, attentive, and followed up throughout the sales process. Very compassionate and helpful to the customer! sales process. Very compassionate and helpful to the customer! More

Report | Print