LeAnna Kerr

I had an outstanding experience with the Big Star Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process. The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both. I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs! More

by Jonathan Barron Verified Customer Verified Customer

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I received excellent service. All of my questions were answered and I was left satisfied All of my questions were answered and I was left satisfied More

by brendarandall835 Verified Customer Verified Customer

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Great service nice people good company to work for you and your family members will be very happy to meet them and your family members will be very happy to meet them More

by C.CASH619 Verified Customer Verified Customer

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Customer service is amazing. . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bo . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bobby . More

by MEL_CHAPA Verified Customer Verified Customer

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Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Service advisor Albert was awesome. Could have been better and faster Service from technicians. Decent overall Could have been better and faster Service from technicians. Decent overall More

by jellis4581 Verified Customer Verified Customer

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The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! easy to work with and Daniel is amazing as well… Great service every time! More

by LCPBOOKING Verified Customer Verified Customer

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Excellent customer service ! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! More

by Srobertson2126 Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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