Leah Ruscitti-Smalley | Page 2

I have bought 7 cars from this dealership and never had a single bad experience. Other dealers may be closer but I will keep going back to BMW of Crystal Lake. Everyone there is professional and great to dea single bad experience. Other dealers may be closer but I will keep going back to BMW of Crystal Lake. Everyone there is professional and great to deal with. No pressure and very informed employees. More

Helpful 0

Report | Print

Couldn’t have asked for a smoother, easier, and better dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. More

Helpful 0

Report | Print

Working with Michelle and Dan made purchasing this car enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. enjoyable. The entire team at BMW of Crystal Lake is knowledgeable and very easy to work with. More

Helpful 0

Report | Print

Ralph was straight forward with me and as helpful as he could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy could be. Once we made a deal he offered to deliver the car to my house at no cost. Overall it was an excellent experience and I would certainly buy from him again. More

Helpful 0

Report | Print

It was all about customer service with the sales team and with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Cr with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Crystal Lake and that we had Ralph to represent us. More

Helpful 0

Report | Print

It was a pleasure and positive experience buying our new car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our hig car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our high expectations. Definitely worth the extra drive. More

Helpful 0

Report | Print

Great service and they made the process easy! Ralph was great to work with and communicated throughout the entire process. great to work with and communicated throughout the entire process. More

Helpful 0

Report | Print

One of the easiest experiences purchasing a car. Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email & text when possible. Ralph promptly reached out. We conducted most communication via text and emails and perhaps three very quick calls. Ralph was knowledgeable, professional, courtesy, & polite! More

Helpful 0

Report | Print

I arrived and was greeted right away. Ralph was friendly and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortabl and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortable with everything. We drove 350 miles to come pick it up and he had two bottles of water waiting for us. We drove our BMW home and so far it is exactly as advertised. More

Helpful 0

Report | Print

Best car buying experience I’ve ever had. Easy from start to finish, and Ralph was really great to work with. to finish, and Ralph was really great to work with. More

Helpful 0

Report | Print