Dealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
240 Reviews
Write a Review240 Reviews of Lena Grubb
January 30, 2020
The staff was helpful throughout the entire process. From setting the appointment too explaining the services performed I was extremely confident leaving after my appointment. Wonderfully clean facilities wi setting the appointment too explaining the services performed I was extremely confident leaving after my appointment. Wonderfully clean facilities with great amenities and comfortable lounging. Will be going back with my other VW here soon! More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman, Mike Huffman, Steve Nutt, Steve Westra
December 20, 2019
Happy customer. Met by friendly staff. Reviewed work to be completed. Kept me up to date on any changes and suggestions on service bulletin on gas door. Car was deli Met by friendly staff. Reviewed work to be completed. Kept me up to date on any changes and suggestions on service bulletin on gas door. Car was delivered on time and clean. Very happy with service and staff. More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman, Mike Huffman, Steve Nutt, Steve Westra
November 11, 2019
First visit This was my first visit to this Audi service center. Warrantee work done in a timely way. This was a simple first checkup. I’ll go back. This was my first visit to this Audi service center. Warrantee work done in a timely way. This was a simple first checkup. I’ll go back. More
Other Employees Tagged: Heather Crummel
November 03, 2019
Service Team Every one of your Service Team members were wonderful to me personally and professionally. Could never have had better service anywhere. Thank you Every one of your Service Team members were wonderful to me personally and professionally. Could never have had better service anywhere. Thank you! See at my next scheduled service. More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman, Mike Huffman, Steve Nutt, Steve Westra
October 10, 2019
Outstanding Service Visit I regularly have my Outback serviced at MHAG. From oil changes and tire rotations or diagnosing any potential issue the staff at MHAG are wonderful, p I regularly have my Outback serviced at MHAG. From oil changes and tire rotations or diagnosing any potential issue the staff at MHAG are wonderful, professional, and most importantly fair. More
Other Employees Tagged: Matt Williamson, Rick Milbeck, Jeff Daniel, Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Steve Nutt, Greg Vinstra
September 13, 2019
Best service ever! I always get smiling faces and an upbeat attitude with the service department. They greet me right away and take care of whatever issue I have, even i I always get smiling faces and an upbeat attitude with the service department. They greet me right away and take care of whatever issue I have, even if I just drive up off the street to ask a question. They are pleasent and ready to assist me. This is the best service crew I have ever encountered in my 66 years of life. Happy to be a Subaru owner! More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman, Mike Huffman, Steve Nutt, Steve Westra
September 05, 2019
Great I had a recall notice for my Subaru and this is the only place in the area where this could be serviced. I inquired about an oil change and the price I had a recall notice for my Subaru and this is the only place in the area where this could be serviced. I inquired about an oil change and the price was comparable to my usual go-to oil change place. So, I asked them to also do an oil change. They called me back within the hour that my car was ready to be picked up! The 40 point check/review and car wash was also included. I feel like everything was explained to me thoroughly and the service was fast. I am so happy that I took my car to be cared for here. More
August 15, 2019
Friendly, quick and complete My oil change went smoothly. I was greeted with kindness and then so was my Subaru! The oil change and system check took under an hour as was promis My oil change went smoothly. I was greeted with kindness and then so was my Subaru! The oil change and system check took under an hour as was promised and when I picked up my Subaru I was again greeted with kindness and drove away happy and satisfied in my freshly washed, well oiled and checked out car. Thank you! More
Other Employees Tagged: Cassandra Westfall
August 14, 2019
Friendly and fast I'll be going here for all my Subaru needs. So friendly and accommodating. Fast and efficient service. And a free car wssh! Thank you Maple Hill Auto I'll be going here for all my Subaru needs. So friendly and accommodating. Fast and efficient service. And a free car wssh! Thank you Maple Hill Auto Group. More
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman
August 12, 2019
Recall Mishap They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but th They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but they also fit me in for an oil change! They were very friendly and accommodating. I've been a customer since 2012 and will continue to be! More
Other Employees Tagged: Mike Huffman