Lenny Bashford | Page 3

Buying this ford truck from Wayne akers has been nothing short of a disaster- after owning the truck for a few weeks I had to bring it back for almost a month- that is a month of payments, a month of paying short of a disaster- after owning the truck for a few weeks I had to bring it back for almost a month- that is a month of payments, a month of paying for gas, a month of other memberships I wasn’t able to use, and a month lost of Sirius XM. Plus a chip/scratch appeared on my hood from a truck I just got, regardless if from service or sales- it should be taken care of. I believe I will be switching to Chevy EV asap. DISASTER! More

by ANOGUES Verified Customer Verified Customer

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DIEGO TORRES WAS AMAZING! Overly helpful! Really helped me feel comfortable! highly recommend! I GOT MY DREAM TRUCK YALL! Wayne Akers with Diego is better than Disney world 🙏 Overly helpful! Really helped me feel comfortable! highly recommend! I GOT MY DREAM TRUCK YALL! Wayne Akers with Diego is better than Disney world 🙏🏼 More

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Excellent and fast customer service! He was very knowledgeable and honest. He is the best He was very knowledgeable and honest. He is the best More

by GALLY0246 Verified Customer Verified Customer

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Erik & Lenny are awesome. Purchased a few of my vehicles here. Quick service not long wait time. Purchased a few of my vehicles here. Quick service not long wait time. More

by KATIE4211 Verified Customer Verified Customer

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Lenny the manager was a godsend. We got there a few minutes after 5. Desk blew us off. Brakes were burnt out. Lenny took us in and got us a rental so we could leave car to be repaire We got there a few minutes after 5. Desk blew us off. Brakes were burnt out. Lenny took us in and got us a rental so we could leave car to be repaired More

by Mary.f.brahm Verified Customer Verified Customer

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We brought our F450 in for an oil change and maintenance, but $5600 later, we had a squeaking drive belt (new problem), which they told us would magically get better with driving. When it did not after two but $5600 later, we had a squeaking drive belt (new problem), which they told us would magically get better with driving. When it did not after two days, and with a cross country trip pulling an RV scheduled, and the squeak not any better, we brought it back. Luckily, we got Service Director Lenny, who apologized repeatedly, had a new drive belt installed in two hours, and was wonderful! We are now in South Carolina, the truck is fine, and we are very grateful to Lenny. He makes us want to purchase our next Ford truck there. Thank you, Lenny!!! You deserve six stars! More

by Renee Verrier Verified Customer Verified Customer

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Professional and knowledgeable. Courteous Very thorough went over the car Explained everything about the financing They were great Courteous Very thorough went over the car Explained everything about the financing They were great More

by CBEAR129 Verified Customer Verified Customer

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Unreal how poor my experience was from start to finish. My vehicle was in your possession for nearly 2 weeks, nothing was done, nothing was checked, Ben checked my car in left no notes on what I brought th My vehicle was in your possession for nearly 2 weeks, nothing was done, nothing was checked, Ben checked my car in left no notes on what I brought the Vehicle in for. After a week of no communication I had to call only to find nothing had even been looked at. After that I was told I'd have to leave the vehicle with you for FOUR WEEKS to have the transmission diagnosed, not fixed, diagnosed. When I came to pick up the vehicle your ENTIRE staff acted like they had never had someone pick up a vehicle from service before, your team scrambled incompetently for 30 minutes teaching for my key that they'd lost. I will never work with this dealership in any way, I'll just go to Al Packer, couldn't possible be more careless than this dealership. More

by Will Reed Verified Customer Verified Customer

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The sales staff were tremendously helpful and friendly. They assisted me through a stressful time. They assisted me through a stressful time. More

by momforever38 Verified Customer Verified Customer

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Lenny and Eric are always very good to me very professional take care of me in a timely fashion professional take care of me in a timely fashion More

by joecleansup Verified Customer Verified Customer

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