Leslie Sheldon | Page 4

The Best This was the first internet car buying experience I've ever done. Thanks to the professionals at Sapaugh, it was the easiest and most comfortable expe This was the first internet car buying experience I've ever done. Thanks to the professionals at Sapaugh, it was the easiest and most comfortable experience in buy a vehicle I've ever had. More

by dhofdog Verified Customer Verified Customer

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Great service even on-line All went quite well. I located the car on line and consummated the deal via telephone. When I arrived in St. Louis all was ready. The salesman, Al Deu All went quite well. I located the car on line and consummated the deal via telephone. When I arrived in St. Louis all was ready. The salesman, Al Deussold, was great, competent and knowledgeable. He made the transaction very easy. The finance department went without a hitch and the parts department (Rick) was most helpful. All in all a great group to do business with. More

by edisto8 Verified Customer Verified Customer

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The car buyer’ dealership The Sapaugh Dealership is a down home place to find your vehicle. They review the type of car, SUV or truck you are searching for, and most likely, h The Sapaugh Dealership is a down home place to find your vehicle. They review the type of car, SUV or truck you are searching for, and most likely, have it in their inventory. They are not high-pressure and give you the bottom dollar rather quickly in the process-no running back and forth for secret meetings, with the manager. We enjoyed buying our new Traverse at Sapaugh. The staff is the best, and they have a beautiful service department. More

by Scenar82 Verified Customer Verified Customer

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Continued Cadillac experience Your salesman (Mike) is a very talented salesman was a pleasure to work with and I think is a true asset to your delarship. I hope your service depar Your salesman (Mike) is a very talented salesman was a pleasure to work with and I think is a true asset to your delarship. I hope your service department is equally great. Regards, Joe Walker More

by JWALKER107 Verified Customer Verified Customer

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Comfortable buying experience I enjoyed my experience with Spaugh dealership. i thought Troy was very helpful, easy to talk with, not pressured to buy but willing to be available. I enjoyed my experience with Spaugh dealership. i thought Troy was very helpful, easy to talk with, not pressured to buy but willing to be available. The finance fella was helpful in getting us the payment plan we could manage and I appreciate his effort to work the numbers in various ways to help us. The text corespondance was quickand freindly as well as all phone calls. Thanks for putting me in my dream car I really love it. More

by debm2012 Verified Customer Verified Customer

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Bait and Switch Will never return to this dealer. Inquired about the price of a vehicle online. I received an email with a picture of the vehicle I was intereste Will never return to this dealer. Inquired about the price of a vehicle online. I received an email with a picture of the vehicle I was interested in, a price, and an offer to come test drive the vehicle. I drove two hours to the dealer with the intention of purchasing the car. The women who emailed me was conveniently out of the office and a salesman told me there was no way to honor the price I was quoted. He brushed it off as an "honest mistake" and offered to show me another vehicle around the same price. Frankly this bait and switch sales strategy should be illegal. Some guy who "runs the dealership" said he would look into the situation only to have a sales manager offer to reimburse me for my gas. Wasting 4 hours of my life and being offered ten gallons of gas is insulting. I still am not convinced that this was a mistake but I'll never return to find out. More

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Great experience! I recently traded with Sapaugh Chevrolet in Herculaneum, MO and couldn't have been happier. They work as a well-oiled machine. My salesman was Mike In I recently traded with Sapaugh Chevrolet in Herculaneum, MO and couldn't have been happier. They work as a well-oiled machine. My salesman was Mike Indelicato who works in the internet sales dept. and he was awesome to work with. Mike and everyone was friendly and made you feel welcome. I never felt like I was being taken advantage of and felt like I got a square deal. They have a large inventory of both new and used. Oh, and loving my 2014 Ram Laramie I drove off in! Give Sapaugh a chance, I think you'll be satisfied! John Anglin More

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My husband and were very pleased with the service we received from our salesman, Tom Denny. Leslie Sheldon also helped us by obtaining details about the cars we were looking at, which helped us compar received from our salesman, Tom Denny. Leslie Sheldon also helped us by obtaining details about the cars we were looking at, which helped us compare one to the other. We decided to purchase a Malibu and are very happy with our decision to do so. Tom was very knowledgable about all the cars we looked at and was very capable of answering all our questions. He explained all the details of each car and that helped us determine which car was the right one for us. We were very pleased with Tom and are very satisfied with our new Malibu. More

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