Liberty Proulx | Page 3

Worst Subaru has the worst customer service and so does this dealership. I had an engine issue with my 2014 STI that only have 7600 miles on it. The Vehic Subaru has the worst customer service and so does this dealership. I had an engine issue with my 2014 STI that only have 7600 miles on it. The Vehicle spun a rod bearing and instead of fixing it under warranty they would do it under a one time good will. They tried to blam me saying I miss shifted or over revved the engine both they had no proof to show I did that. This was a car that I only drive on nice days and take great car of. The worst part was the GM was extremely rude and disrespect full when I tried to explain there was no way this could have happen it was a vehicle defect. But this will be the last Subaru I will own and the last time I will go to this dealer. More

Helpful 2

Report | Print

Friendly and professional service @ Subaru of Kennesaw This is my second Subaru and I'm overjoyed w/ the service at Kennesaw Subaru. The service visits are quick, it's easy to get an appointment, the folks This is my second Subaru and I'm overjoyed w/ the service at Kennesaw Subaru. The service visits are quick, it's easy to get an appointment, the folks are always nice, my only request would be more tea selection at the coffee machine (how about a chai?). Great people in both service and sales. More

Helpful 0

Report | Print

Pretty good for the first service visit Service visit went great but the car wash make my car dirtier than when I brought it in. I wasn't very pleased with that. Service visit went great but the car wash make my car dirtier than when I brought it in. I wasn't very pleased with that. More

Helpful 0

Report | Print

drive in service request While driving in our new (8 months old) Outback my wife had some road trash fly up and hit the front of the car. There was noticeable damage done. W While driving in our new (8 months old) Outback my wife had some road trash fly up and hit the front of the car. There was noticeable damage done. With out an appointment we took it by our dealer service department and could not have been more pleased. They corrected most of the damage on the spot and ordered a replacement for a broken lens to the side mirror. Thanks for great service! More

Helpful 0

Report | Print

Awesome service department Excellent service department and customer service. Liberty Proulx goes above and beyond to get the job done right. love the dog friendly enviroment Excellent service department and customer service. Liberty Proulx goes above and beyond to get the job done right. love the dog friendly enviroment as well! More

Helpful 0

Report | Print

Great dealer. The folks were friendly. Service was excellent. Would recommend them to any one who is either thinking of buying a Subaru or who already has one and w The folks were friendly. Service was excellent. Would recommend them to any one who is either thinking of buying a Subaru or who already has one and who is need of service. More

Helpful 1

Report | Print