Stephen Barnes

Thanks for a great job done very quickly . all the staff was very courteous and professional. all the staff was very courteous and professional. More

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The service advisor was great, very professional, helpful, and made the entire experience smooth and pleasant. helpful, and made the entire experience smooth and pleasant. More

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Outstanding customer service from everyone. Steven as always will go above and beyond to helping to assist me and to help me to make the best possible choices Steven as always will go above and beyond to helping to assist me and to help me to make the best possible choices More

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I had a wonderful experience getting my Subaru Outback. Morris was very professional and was very helpful with the whole process. Morris was very professional and was very helpful with the whole process. More

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Good service staff very nice and friendly 👍,fast service and reliable to answer my questions and reliable to answer my questions More

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Driver door lock sensor not working properly. Wanted to know why and have it fixed. Also washer fluid for front window sensor bad. Asked if I could get a diagnostic done (yes). Waited almost Wanted to know why and have it fixed. Also washer fluid for front window sensor bad. Asked if I could get a diagnostic done (yes). Waited almost 4 hours at service dept. No charge, nothing done. Left dissatisfied. Mr. Barnes was only person I spoke with. He was professional, but when I could not get door lock issue to duplicate for him to see, I thought the mechanic/technician could have given a look at it, but guess they were too busy for a couple of little things. I was told by tech if wiper resouvor was replaced, it would cost $600. More

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Stephen is a star. I have dealt with a couple others and was not impressed so Stephen is the reason I’ve been returning to this dealership. For example, I had an issue I have dealt with a couple others and was not impressed so Stephen is the reason I’ve been returning to this dealership. For example, I had an issue after a timing belt replacement and some other work where the next day my engine light and a couple other lights were on. I called and talked to Bryce and told I was in yday and the after having work done the very next day I had lights on my dashboard which were on. He indicated to me that it was not necessarily the work done the day before that caused it. He became defense and was not clear what my remedy was. I called again and talked to Stephen he said I should bring it in to determine the issue and offered a loaner vehicle until cause was determined. Very understanding and Sympathetic about my issues. He has my trust. I would not use this dealership if he was not available to assist. More

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Very fast and efficient service. The Staff were very courteous and knowledgeable. I highly recommend Subaru of Kennesaw. The Staff were very courteous and knowledgeable. I highly recommend Subaru of Kennesaw. More

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Service department is aways honest and helpful. I've never had a single issue. Great dealership experience. I've never had a single issue. Great dealership experience. More

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excellent and professional service. very courtesies. I would recommend them for any service. I got in and out on time. very courtesies. I would recommend them for any service. I got in and out on time. More

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