Linda Breedlove | Page 14

2016 WRX bought at Crews Subaru I bought a 2016 WRX Limited in Ice Silver from Crews Subaru in North Charleston, South Carolina on 10/30/15. We paid for the car out right. The experi I bought a 2016 WRX Limited in Ice Silver from Crews Subaru in North Charleston, South Carolina on 10/30/15. We paid for the car out right. The experience was nothing short of excellent. During the two months before buying the car I visited the dealership twice. Before I came to the dealership in person I corresponded with Linda Breedlove via email. She was wonderful and helpful and she arranged for me to test drive a Forester the next day. My salesperson that day was Trey Norwood. He was polite, knowledgeable, and personable. There was no pressure applied to us to buy the car after the test drive. We left the dealership because I had more research to do about the car we wanted. Linda was in contact with me through reasonably frequent email communication and was available to help us when I needed it. I came to test drive a WRX about 2 weeks before my purchase and again Trey was so friendly and did not apply any pressure to purchase when I said I needed a couple more weeks to decide. On the day of purchase my wife and I again test drove the WRX I ended up buying. Trey was patient with us, allowing my wife and I to converse between ourselves before entering the show-room to work out the numbers. During the actual sale process there was the usual back and forth but the staff at Crews Subaru was reasonable and respectful. Jerry Peters the Used Sales Manager got involved because he was acting as sales manager that day. Jerry was cordial and bright. When we finally got to the number everyone was happy with the rest of the process was fast. Several staff at the dealership (whose names I didn’t catch) came by and shook my hand and congratulated me, stating “The WRX is such a cool car, you’re going to love it!” We met the service manager Jason Parish who gave me the rundown on the first necessary services as well as the break-in procedure for the WRX. He also told me the no-no's that would void my warranty (flashing the ECU). This makes the second car in my life I’ve bought new. This experience at Crews Subaru was outstanding. Each staff member was kind, respectful, and knowledgeable. I don’t ever plan on selling my WRX, but if I do I know there will be another great experience buying the next one at Crews Subaru. More

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Painless & efficient This was our second car purchased at Crews Subaru. Like the first time, our return experience was excellent. Friendly sales and financial people. Our This was our second car purchased at Crews Subaru. Like the first time, our return experience was excellent. Friendly sales and financial people. Our experience with the service department was always equally pleasant. We recommend Crews Subaru, but more importantly we love our Outback. More

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Great I would rather go to the dentist for a root canal than visit a dealership to buy a car. The people at Crews Subaru changed that perception. After find I would rather go to the dentist for a root canal than visit a dealership to buy a car. The people at Crews Subaru changed that perception. After finding an Outback in their inventory online, I contacted Linda Breedlove for an internet quote. We did not have to sit down, then bring in the sales manager etc. She emailed a fair price. My wife and I went to the dealership that afternoon with the idea of putting a deposit on a car. I had financing with my local bank and had someone interested in buying my old car. The salesman, Carmelo, and a manager asked if they could show me what they would allow me for my car and the rate they could offer. No pressure, no gimmicks. They did not sell, they presented what they had to offer. We drove a new Outback home that afternoon. I highly recommend Crews Subaru. More

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Great experience on new Outback Staff and salesman were friendly and helpful. Explained different options of buying vs Leasing. Come up looking for information and options and ended Staff and salesman were friendly and helpful. Explained different options of buying vs Leasing. Come up looking for information and options and ended up with a new Outback that afternoon! Great job Rhett Chrill! More

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Anticipation, Excitement, Fun, Caring : Crews Delivers! Without a doubt, one of the best new car buying experience of my life. From the moment we made the first call until the moment we arrived and parked Without a doubt, one of the best new car buying experience of my life. From the moment we made the first call until the moment we arrived and parked in one of the conveniently located "Guest" parking spots, it was all good. There was never any sales pressure, only helpful counseling and answering of our questions. Mr. Ralph Hunt was our sales advisor. Ralph listened to our needs, helped us consider models, and soon we were on a test drive. This being our first Subaru product, we were quite taken with all of the engineering and technology packed into the new Outback Limited. We decided that the Outback Limited was going to be our next vehicle, so we placed a deposit on the next Outback Limited scheduled to arrive in our chosen color...Tungsten. When we arrived to take delivery of our new Outback (about a two week wait) Ralph spent an inordinate amount of time with us inside the new vehicle, helping us to understand many of the features. Afterwards, we had an opportunity to meet with Pam and work through the financial and other aspects of the transaction. Crews utilizes state of the art touch-screen forms and video information exchange that aids in speeding-up the financial segment of the process. Pam makes it all easy, seamless, and enjoyable. After this segment of the transaction, Ralph accompanied us to the Parts Counter and to the Customer Service area while introducing us to the many employees in parts and service that are there to take care of customer needs. Everyone we met at Crews appeared happy, positive, courteous, and seemed to possess a desire to ensure that we as customers received the care and attention a new owner would expect. I will be 60 my next birthday. I have had the opportunity to purchase many cars over time. But I will emphasize again that this experience with Crews was probably the best yet. Couple this with an exceptionally engineered automobile and you have a winning combination that is very difficult to beat. It's great to be part of the Subaru family! More

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New car shopping made easy I've been a Subaru driver for many years, so when it was time to trade in my 2002 Forester for a newer model, the whole experience was an easy one. On I've been a Subaru driver for many years, so when it was time to trade in my 2002 Forester for a newer model, the whole experience was an easy one. Once I figured out online what features I wanted, I went to the dealership to test drive the new Forester. Ralph was easy to deal with, knowledgeable, and I felt like I got a very good deal on my new Forester as well as a good trade-in value on my old one. I'm expecting my warranty service and routine maintenance to be as pleasant as the purchase was. Thanks, Ralph and Pam for your help. More

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Great experience and Happy! We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were inter We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were interested in, so we rode all the way from Johns Island to N. Charleston. We were not disappointed in the car, great test drive with Ralph Hunt! Got back to dealership and between Ralph and Jerry Peters within what seemed like a few minutes, struck a deal for the car and trade-in. All happy!!! Truly the best, easiest and most pleasant car buying experience we have ever had. Everyone was great, direct and no games. We will recommend this dealership to anyone we know that is looking for a car, new or used. More

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Outstanding job getting me the car I wanted! I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was n I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was not pushy at all. I had researched the vehicle significantly prior to going in so I had no questions and it was pleasant not to be assailed but the sales staff. They just got the keys and on the road, while driving he asked again if I had any questions about the features available on the vehicle. I appreciated that this was not a persistent bantering just a quick check to see if I had thought of anything while test driving. When I had finished my test drives of both the Manual and CVT transmissions I simply told him I would be back late May or early June to purchase. He asked politely for my contact information which I told him I had already corresponded with the internet sales person, Linda Breedlove and he said great. Follow up emails were not overwhelming, and when I was ready to purchase I told Scott & Linda via email exactly what I wanted and within two days they had set up for a dealer transfer for the color, trim, & accessories I requested. The price was fair and within the "good" window of the Truecar.com estimate for the vehicle as delivered. With the additional expense of having to send a driver to pick the vehicle up with the dealer transfer was great. When I came to purchase the vehicle, the paperwork was extremely quick. I HAVE TO SAY THIS AGAIN, because I bought another new vehicle recently and spent about 3 hours waiting for all the paperwork, Pam was extremely quick going through the paperwork!!! I was in and out the door within 45 minutes and it would have been faster if I had not changed my mind about the extended warranty. Because it was a dealer transfer I had to wait till the next day to pick it up, but when I did Scott was available to answer any questions which I still did not have and as he saw I was ready to go. He gave me the keys and said "Well I will contact you in a couple days to answer anything that comes up since you clearly want to get out the door." The entire experience from test drive to purchase Crews Subaru's staff was cordial, available, and most importantly informative without being pushy. GREAT Experience I would definitely purchase from them again! More

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Excellent car buying experience! We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were inte We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were interested in on 5/21/15 and submitted my request for their internet price. Linda Breedlove promptly responded and we set up an appointment to see and test drive the Outback on 5/22. Upon our arrival and meeting Linda the car was ready for us to test drive. Linda introduced us to Anthony Cargile who we worked with through entire acquisition process. This is our 4th Outback purchase and by far has been the best experience. Anthony was extremely thorough describing the features of the Outback and taking us through the acquisition process. My wife and I are very happy with our decision to purchase our new Outback from Crews and to have dealt with Anthony and Linda. More

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Fun and Simple! Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dre Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dreaded it so much, I made my husband make the first point of contact. Linda answered all of our questions promptly and without pressure. I decided to make the trip to North Charleston to start the process. From the moment I walked through the front door it was FUN! Working with Robert and Pam was like being with friends! They immediately got to work finding an Outback that suited my needs and budget. I left feeling relaxed and taken care of...not taken for ride with head spinning like previous dealer experiences. Pam made the financial paperwork easy-breezy. We were actually laughing! When I went back to pick up my new BFF, Robert was ready to teach an old lady new tricks. He explained all the bells and whistles and synced everything up for me. Although he knows far more than I could ever comprehend, he explained just what I needed/wanted to know. I drove away looking forward to visiting again when I am due for maintenance! Wait, what? When does anyone say THAT?? Thank you guys for making a car buying experience what it should be...FUN and SIMPLE! More

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