Linda Breedlove | Page 15

Internet Shoppers Beware Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this dealership is now more interested in a sale than cultivating customer loyalty. The ePrice I obtained, which I concluded was pre-negotiated, was accompanied by the statement: “Internet Price does not include sales tax, tag, and fees which are $763.00. Prices good for 10 days”. One therefore would expect a firm sales price. What they didn’t include in this statement was that the price was subject to dealer add-ons, such as crossbars and body side moldings. Had that been disclosed upfront, this could have been a five-star rating. Front end Salesman Millet Deangles was exceptionally cordial, helpful, and of pro-customer demeanor. Administrative paperwork was handled superbly. Had management not withheld pricing data or included an appropriate statement with the ePrice, I would not be leery. The latter prompts me to wonder what after-sale (service) surprises are up their sleeves. More

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THE BEST CAR BUYING EXPERIENCE EVER! In 41 years of marriage my husband and I have purchased many cars. Crews Subaru of Charleston was the best dealership we have ever worked with!! Whe In 41 years of marriage my husband and I have purchased many cars. Crews Subaru of Charleston was the best dealership we have ever worked with!! When we entered the lot we were greeted by salesman Robert Kozakiewicz - he was great, very pleasant and no pressure. He was able to answer all our questions - he knows his product well! To get the newest eyesight system (which was just being produced) we ordered our 2015 Outback. Thank you to Linda and Pam for a no stress - pricing and financing of my new Subaru. When my 2015 Subaru Outback arrived Robert K. showed us all the features and how to use them, I drove off feeling confident in my choice of vehicles. Every step of the buying process with this dealership has been so different than any other car buying we have every done. This dealership has THE BEST TEAM from sales to finance to service - 5 Stars! More

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A great car buying experience! From the moment we walked in, we were treated with respect. Linda, Anthony and Pam were very focused on providing us with a pressure-free experience a From the moment we walked in, we were treated with respect. Linda, Anthony and Pam were very focused on providing us with a pressure-free experience and the utmost in Customer service. Subaru manufactures an outstanding product and to have it represented by such stellar professionals will ensure that we recommend Crews Subaru to our family and friends. Thanks! More

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Wonderful, better than expected from a car dealership. Trey was wonderful, he listen to me and what I needed in a car and what I wanted . Trey found my dream car and at the price I could afford. I would re Trey was wonderful, he listen to me and what I needed in a car and what I wanted . Trey found my dream car and at the price I could afford. I would recommend Crews to everyone I know. . More

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My Experience Buying a Certified 2012 Subaru Forrester. At the Crews Subaru, I was greeted friendly by an excellent sales representative and all of the other personnel were also experienced, knowledgeable a At the Crews Subaru, I was greeted friendly by an excellent sales representative and all of the other personnel were also experienced, knowledgeable and professional. More

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Service department fail. I've wanted a subaru for a long time now and I'm still excited about finally owning one. However, it seems that most of the reviews I've read are rega I've wanted a subaru for a long time now and I'm still excited about finally owning one. However, it seems that most of the reviews I've read are regarding the sales team. I think they are all good reviews because Subarus sell themselves. And they are all new car sells. I experienced to careless mistakes, on my used car purchase, that could have been catastrophic failures. When I got home after picking the car up and was showing my friend the engine, the cover over one of the pullies had falling off completely and was about to be sacked up in the belt system. Then I had to put air in the tires and one of them had a huge gash in the side wall and has to be replaced. The sales team was super quick to respond to my emails when they need a sale. Now that there's a problem I have heard anything back from them. They are lucky I really like this car. More

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Best Car-Buying Experience Ever My previous experience buying cars involved tense moments of back and forth between me, the sales person, and some finance person in a back room somew My previous experience buying cars involved tense moments of back and forth between me, the sales person, and some finance person in a back room somewhere. At Crews everything went well right from the start, and I kept waiting for the hammer to fall once the numbers were discussed. But the numbers were presented as transparently and as straightforward as the rest of the process had been. When it came time to discuss financing, I met with the finance person face to face and she went over the various OPTIONS I had for financing and payments. Everyone was friendly. Anthony went above and beyond—he even returned my other car whose lease was up back to that dealership and made all the phone calls to the insurance company, etc. The other salespeople were also nice. When I filled out the loan application online, the internet salesperson immediately sent me a personalized email. When I told her I had already spoken to another salesperson, she told me she would tell him I was coming in and make sure he got the message that I'd completed the application. Pam and Anthony were great. I actually hope I run into them outside of the dealership—they were that nice and just real down-to-earth people. I cannot say enough about Anthony, Pam, and Crews Subaru. Not to mention, I love my car! More

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Great Experience from Start to Finish I was purchasing a used Subaru for my daughter who is in school in Charleston, and the transaction was handled via the internet, telephone and mail. I was purchasing a used Subaru for my daughter who is in school in Charleston, and the transaction was handled via the internet, telephone and mail. Linda Breedlove did a great job answering my questions and concerns via email and on the phone, Trey Norwood handled the test drive and paperwork with my daughter to her desire, and Pam Baker did a great job of follow up with the sales, licensing and tax paperwork via phone and the mail. A very good experience, and I would recommend Crews based on our purchase. More

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