Linda Breedlove | Page 15

Great experience and Happy! We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were inter We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were interested in, so we rode all the way from Johns Island to N. Charleston. We were not disappointed in the car, great test drive with Ralph Hunt! Got back to dealership and between Ralph and Jerry Peters within what seemed like a few minutes, struck a deal for the car and trade-in. All happy!!! Truly the best, easiest and most pleasant car buying experience we have ever had. Everyone was great, direct and no games. We will recommend this dealership to anyone we know that is looking for a car, new or used. More

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Excellent car buying experience! We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were inte We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were interested in on 5/21/15 and submitted my request for their internet price. Linda Breedlove promptly responded and we set up an appointment to see and test drive the Outback on 5/22. Upon our arrival and meeting Linda the car was ready for us to test drive. Linda introduced us to Anthony Cargile who we worked with through entire acquisition process. This is our 4th Outback purchase and by far has been the best experience. Anthony was extremely thorough describing the features of the Outback and taking us through the acquisition process. My wife and I are very happy with our decision to purchase our new Outback from Crews and to have dealt with Anthony and Linda. More

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Outstanding job getting me the car I wanted! I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was n I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was not pushy at all. I had researched the vehicle significantly prior to going in so I had no questions and it was pleasant not to be assailed but the sales staff. They just got the keys and on the road, while driving he asked again if I had any questions about the features available on the vehicle. I appreciated that this was not a persistent bantering just a quick check to see if I had thought of anything while test driving. When I had finished my test drives of both the Manual and CVT transmissions I simply told him I would be back late May or early June to purchase. He asked politely for my contact information which I told him I had already corresponded with the internet sales person, Linda Breedlove and he said great. Follow up emails were not overwhelming, and when I was ready to purchase I told Scott & Linda via email exactly what I wanted and within two days they had set up for a dealer transfer for the color, trim, & accessories I requested. The price was fair and within the "good" window of the Truecar.com estimate for the vehicle as delivered. With the additional expense of having to send a driver to pick the vehicle up with the dealer transfer was great. When I came to purchase the vehicle, the paperwork was extremely quick. I HAVE TO SAY THIS AGAIN, because I bought another new vehicle recently and spent about 3 hours waiting for all the paperwork, Pam was extremely quick going through the paperwork!!! I was in and out the door within 45 minutes and it would have been faster if I had not changed my mind about the extended warranty. Because it was a dealer transfer I had to wait till the next day to pick it up, but when I did Scott was available to answer any questions which I still did not have and as he saw I was ready to go. He gave me the keys and said "Well I will contact you in a couple days to answer anything that comes up since you clearly want to get out the door." The entire experience from test drive to purchase Crews Subaru's staff was cordial, available, and most importantly informative without being pushy. GREAT Experience I would definitely purchase from them again! More

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Fun and Simple! Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dre Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dreaded it so much, I made my husband make the first point of contact. Linda answered all of our questions promptly and without pressure. I decided to make the trip to North Charleston to start the process. From the moment I walked through the front door it was FUN! Working with Robert and Pam was like being with friends! They immediately got to work finding an Outback that suited my needs and budget. I left feeling relaxed and taken care of...not taken for ride with head spinning like previous dealer experiences. Pam made the financial paperwork easy-breezy. We were actually laughing! When I went back to pick up my new BFF, Robert was ready to teach an old lady new tricks. He explained all the bells and whistles and synced everything up for me. Although he knows far more than I could ever comprehend, he explained just what I needed/wanted to know. I drove away looking forward to visiting again when I am due for maintenance! Wait, what? When does anyone say THAT?? Thank you guys for making a car buying experience what it should be...FUN and SIMPLE! More

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Internet Shoppers Beware Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this dealership is now more interested in a sale than cultivating customer loyalty. The ePrice I obtained, which I concluded was pre-negotiated, was accompanied by the statement: “Internet Price does not include sales tax, tag, and fees which are $763.00. Prices good for 10 days”. One therefore would expect a firm sales price. What they didn’t include in this statement was that the price was subject to dealer add-ons, such as crossbars and body side moldings. Had that been disclosed upfront, this could have been a five-star rating. Front end Salesman Millet Deangles was exceptionally cordial, helpful, and of pro-customer demeanor. Administrative paperwork was handled superbly. Had management not withheld pricing data or included an appropriate statement with the ePrice, I would not be leery. The latter prompts me to wonder what after-sale (service) surprises are up their sleeves. More

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THE BEST CAR BUYING EXPERIENCE EVER! In 41 years of marriage my husband and I have purchased many cars. Crews Subaru of Charleston was the best dealership we have ever worked with!! Whe In 41 years of marriage my husband and I have purchased many cars. Crews Subaru of Charleston was the best dealership we have ever worked with!! When we entered the lot we were greeted by salesman Robert Kozakiewicz - he was great, very pleasant and no pressure. He was able to answer all our questions - he knows his product well! To get the newest eyesight system (which was just being produced) we ordered our 2015 Outback. Thank you to Linda and Pam for a no stress - pricing and financing of my new Subaru. When my 2015 Subaru Outback arrived Robert K. showed us all the features and how to use them, I drove off feeling confident in my choice of vehicles. Every step of the buying process with this dealership has been so different than any other car buying we have every done. This dealership has THE BEST TEAM from sales to finance to service - 5 Stars! More

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A great car buying experience! From the moment we walked in, we were treated with respect. Linda, Anthony and Pam were very focused on providing us with a pressure-free experience a From the moment we walked in, we were treated with respect. Linda, Anthony and Pam were very focused on providing us with a pressure-free experience and the utmost in Customer service. Subaru manufactures an outstanding product and to have it represented by such stellar professionals will ensure that we recommend Crews Subaru to our family and friends. Thanks! More

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Wonderful, better than expected from a car dealership. Trey was wonderful, he listen to me and what I needed in a car and what I wanted . Trey found my dream car and at the price I could afford. I would re Trey was wonderful, he listen to me and what I needed in a car and what I wanted . Trey found my dream car and at the price I could afford. I would recommend Crews to everyone I know. . More

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My Experience Buying a Certified 2012 Subaru Forrester. At the Crews Subaru, I was greeted friendly by an excellent sales representative and all of the other personnel were also experienced, knowledgeable a At the Crews Subaru, I was greeted friendly by an excellent sales representative and all of the other personnel were also experienced, knowledgeable and professional. More

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Service department fail. I've wanted a subaru for a long time now and I'm still excited about finally owning one. However, it seems that most of the reviews I've read are rega I've wanted a subaru for a long time now and I'm still excited about finally owning one. However, it seems that most of the reviews I've read are regarding the sales team. I think they are all good reviews because Subarus sell themselves. And they are all new car sells. I experienced to careless mistakes, on my used car purchase, that could have been catastrophic failures. When I got home after picking the car up and was showing my friend the engine, the cover over one of the pullies had falling off completely and was about to be sacked up in the belt system. Then I had to put air in the tires and one of them had a huge gash in the side wall and has to be replaced. The sales team was super quick to respond to my emails when they need a sale. Now that there's a problem I have heard anything back from them. They are lucky I really like this car. More

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