Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Lisa Rice
October 02, 2020
Very friendly and never stopped trying to make a deal happen. Southern hospitality at its finest. There’s no reason to shop around. Definitely going to be our go to dealership l. happen. Southern hospitality at its finest. There’s no reason to shop around. Definitely going to be our go to dealership l. More
Other Employees Tagged: David Johnson , Eric Gerts, Jeremiah Keller, Kirsten Sutton
September 24, 2020
I took my car in for a oil change the service department was very professional My appointment was for 1 o’clock and I was ready to go in 30 minutes. was very professional My appointment was for 1 o’clock and I was ready to go in 30 minutes. More
Other Employees Tagged: Luis Tur, Claudia Zavala , Francisco Chavez, Jay Hancovsky, Jeremiah Keller, Ricky Mussenden, Dorinda Phillips, Joe Platt, Cindy Smith
September 21, 2020
Everyone that I came in to contact with was very friendly and helpful. I was never pressured about buying anything they always explained everything to me. and helpful. I was never pressured about buying anything they always explained everything to me. More
Other Employees Tagged: Luis Tur
September 17, 2020
Best dealership ever! We have had good information from the sales dept to help get us into the right vehicle. Sales rep. Sales mgr. Everyone on the sales floor are great! PLUS- all the beautiful cars/truck the sales dept to help get us into the right vehicle. Sales rep. Sales mgr. Everyone on the sales floor are great! PLUS- all the beautiful cars/trucks on the floor! The best department is SERVICE!! We bought a used Terrain for backup. WOW!!! From our first time thru the door-we have been treated with care & respect. Our first greeting was from Lisa Rice!!! The best customer service rep ever. Service writer Rick is right in tune w/everything we asked/received. Then both TEAM players in your parts department!! Another WOW on customer service!! I love all the vehicles on display & in the sales lot-both new & used! AND the showroom!!! While we were there, they backed in a 1957 Chevrolet Belair convertible! OMG! Flawless! The service rep had a towel in each hand & was inspecting that beauty all over! Very meticulous. PLUS he was very proud of the work he does! If anyone needs a Great dealership— go to Stingray Chevrolet!! Our fav is in Plant City Fl. They are all amazing!! More
Other Employees Tagged: Brian Doyle
September 14, 2020
They have had my car a total of 6 week in the last 3 months, and it has to go back. I am not a happy camper at all. It should have been fixed the first time. Really want to speak with Service Manager months, and it has to go back. I am not a happy camper at all. It should have been fixed the first time. Really want to speak with Service Manager More
September 10, 2020
Everyone is very nice. They all know who I am when I have my puppy dog with me. The service is excellent. I like I can make an appointment for service my puppy dog with me. The service is excellent. I like I can make an appointment for service More
Other Employees Tagged: Geoff Flournory , Dorinda Phillips, Cindy Smith
September 09, 2020
Great company to purchase a vehicle from . Kind and appreciates your business. They are also great people to deal with , Parts Department is also great ( Mike ) appreciates your business. They are also great people to deal with , Parts Department is also great ( Mike ) More
Other Employees Tagged: Ashley was my sales
September 09, 2020
Brought my 2018 2500 in for check engine light. Was told 2-3 days, called at 3 days hasn't made it into the shop. Was told they only have one diesel mechanic on staff. Could be up to 10 days to get it back. 2-3 days, called at 3 days hasn't made it into the shop. Was told they only have one diesel mechanic on staff. Could be up to 10 days to get it back. Was told by two different people one thing took talking to service manager to get real answers. Got my truck back Tuesday with a changed air filter and no other report on what was wrong with my truck. Service advisor was rude and snotty ask to be transferred to different advisor and still received a call from her and was told by her she didn't think she was rude. More
Other Employees Tagged: Justin Lawson, Dorinda Phillips
September 07, 2020
I was never greeted by the service advisor I was taken I was never greeted by the service advisor I was taken to. He never spoke up and said good morning, bear with me while I finish up what I'm doing. I was never greeted by the service advisor I was taken to. He never spoke up and said good morning, bear with me while I finish up what I'm doing. After taking my vehicle, it took him well over an hour to come ask if my warranty was under any other name. I advised it is not and Brandon Nissan has never had an issue looking up the warranty. The service advisor at stingray then said " why didn't you go there?" I advised him that was a good question and to please get my keys. I did not go to Brandon Nissan that day because there was a large screw in my tire causing quite a bit of air loss. I didn't feel I would make it 30 minutes to Brandon Nissan nor would it be safe to travel. I left stingray at 9:30 am, went straight to Brandon Nissan and was done by 11:00 am. I am not one of those people that arrive at a dealership under time constraints. I understand things occur and I likely would have been there 2-3 hours minimum, but to wait nearly 1.5 hours to look up a warranty is unacceptable. When I called stingray that morning I will say Lisa was absolutely amazing. More

