Lorena Renteria-Hernandez
Lorena Renteria-Hernandez at Mercedes-Benz of Coral Gables

Lorena Renteria-Hernandez | Page 3

Service Director

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

5.0
143 Reviews
5.0

143 Reviews

Write a Review

Dealership Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

143 Reviews of Lorena Renteria-Hernandez

March 16, 2021

Dealership Rating
Employee Rating

Peter Warwar Took his time and patience to show me several cars. After coming back a second time we finally got me a car that I want to thanks to all his help. More

by Scalese3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar , Hector Brito, David Delgado

Mar 17, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that Peter had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Mercedes, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 07, 2021

Dealership Rating
Employee Rating

I got a nail in my tire friday afternoon. I brought it by and the place was slamming on friday afternoon. Did they make me wait? nope. Lorena took a picture of the damage and sent me on my way. She got the p More

by jdiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Valentin Sanchez

Feb 07, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your review, it's wonderful to hear that our team was so able to help and get you back on the road. We appreciate your business and look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 05, 2021

Dealership Rating
Employee Rating

Incredible service from Jose Artiles of Mercedes Benz of Coral Cables. I recommend him to all. I never received this type of service from Mercedes of Miami More

by dmw58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Artiles

Feb 06, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 21, 2020

Dealership Rating
Employee Rating

Peter Warwar is just an unbelievably helpful and kind man. Quality is not quantity and no one exemplifies this better than Mr. Warwar. I could not recommend buying a car, any car, from anyone other than More

by Ebcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar

Dec 21, 2020

Mercedes-Benz of Coral Gables responded

Thanks so much for your very kind review. It is our pleasure to serve you and your family. Thanks for your continued support . All the very best to you and your family. Peter Warwar

November 01, 2020

Dealership Rating
Employee Rating

I have been with Mercedes Benz of Coral Gables since the 1990’s and I have always received the best professional service. Thank you! Excellent More

by Olga T Valdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rene Garcia, Frankie Cao

Nov 02, 2020

Mercedes-Benz of Coral Gables responded

Olga, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 29, 2020

Dealership Rating
Employee Rating

Rosie is a consummate professional. She has a very pleasant demeanor, which makes it a pleasure to interact with her! Further, she always insurances that our car is timely and properly serviced. More

by Dan Carlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Ruiz

Sep 29, 2020

Mercedes-Benz of Coral Gables responded

Dan, Thank you for your business and this review. We're happy to hear Rosie and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 28, 2020

Dealership Rating
Employee Rating

Frankie Cao is an asset tp your organization, with a great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for se More

by rcmiracle161
Recommend Dealer
Yes

Other Employees Tagged: Frankie Cao

Sep 28, 2020

Mercedes-Benz of Coral Gables responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Frankie and our team and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Dealership Rating
Employee Rating

So lucky to have Freddy as my Service Adviser. It’s always a pleasure dealing with him; knowledgeable, courteous, friendly. Your dealership is lucky to have him. More

by adlr1112
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2020

Mercedes-Benz of Coral Gables responded

Hello, We appreciate your business, Freddie and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Dealership Rating
Employee Rating

Keep up the excellent service all around ! Because of this it’s hard for me to switch to other brands of vehicles. I appreciate it !😊 More

by moms2angels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Gossett, Byron Soler

Sep 23, 2020

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Dave, Lorena, and Byron were able to make your service appointment a positive experience, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 17, 2020

Dealership Rating
Employee Rating

Dave is an amazing , knowledgeable and friendly advisor. He’s the best in my opinion. Great communication and always delivers on time. His advice on issues has always been spot on. More

by RaviG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Gossett

Sep 17, 2020

Mercedes-Benz of Coral Gables responded

Ravi, Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

Dealership Inventory (510 Vehicles)

used 2022 Mercedes-Benz GLS 450 car, priced at $72,980
2022 Mercedes-Benz GLS 450
used
Mojave Silver Metallic exterior
Automatic
All-wheel Drive
used 2022 Cadillac Escalade ESV car, priced at $89,498
2022 Cadillac Escalade ESV
used
Satin Steel Metallic exterior
Unknown
Four-wheel Drive
used 2021 Mercedes-Benz GLS 580 car, priced at $77,490
2021 Mercedes-Benz GLS 580
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz G-Class car, priced at $209,980
2024 Mercedes-Benz G-Class
used
Dark Olive Green exterior
Automatic
All-wheel Drive
used 2020 Mercedes-Benz S-Class car, priced at $86,998
2020 Mercedes-Benz S-Class
used
White exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLS 450 car, priced at $57,498
2021 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive