Lori Gong

Friendly service, efficient, comfortable waiting area. Toyota takes great care of me and my vehicle. Toyota takes great care of me and my vehicle. More

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Very good service kind clean understanding trying to understand what’s going on with my car. You are very good. I will be back soon thank you and I really appreciate you. understand what’s going on with my car. You are very good. I will be back soon thank you and I really appreciate you. More

by ms.futrell19 Verified Customer Verified Customer

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I had an issue with my gas mileage on my 25 Tacoma, they reset something and i'm hoping it works reset something and i'm hoping it works More

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Pleasant staff kept me fully informed Service time was shorter than expected Really? Really? Really? shorter than expected Really? Really? Really? More

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Nice place. Clean environment. Friendly employees. I would trust this dealership with the birth of my next child. Clean environment. Friendly employees. I would trust this dealership with the birth of my next child. More

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They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all myself. Then they tried to scam me and charge me more than they said it would be. I showed them the paperwork and they fixed my pricing. HORRIBLE! The worst Toyota I have ever been at. Everything had issues. From my car work to ordering parts and pricing. Also, Xavier is rude terrible costumer service. Some lady that was taking keys and getting the cars in is horrible too. How come all employees are bad in every single department of this location. I would understand one bad employee but all of them? Wow More

by maldonadokehily Verified Customer Verified Customer

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As I was in for a recall for the replacement of air bag sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home I was able to see the code and clear it, but it came right back. I was just wondering how today when I picked up my car that the check engine light was off. I drove at least 50 miles today and it never came back. No mention of this was conveyed to me that it was cleared or why. More

by pgruenwald1 Verified Customer Verified Customer

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Service was prompt and courteous. Waiting area was clean and pleasant. I will be back. Waiting area was clean and pleasant. I will be back. More

by c13135 Verified Customer Verified Customer

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Lori is top notch when it comes to customer service at Hieser. She went above and beyond for this customers service. Thank you Lori. Hieser. She went above and beyond for this customers service. Thank you Lori. More

by lucasdarlene31 Verified Customer Verified Customer

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Except for the $160 fee for getting an estimate and seemingly again overfilling the engine oil, they do it in a reasonable amount of time. seemingly again overfilling the engine oil, they do it in a reasonable amount of time. More

by pgruenwald1 Verified Customer Verified Customer

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