Lou Bester
Lou Bester at Greenway Kia West

Lou Bester

Service Cashier

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
38 Reviews
4.7

38 Reviews

Write a Review

38 Reviews of Lou Bester

March 07, 2026

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Employee Rating

Very helpful answered all my questions I would recommend to all my friends and more More

by Solidwasteone
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

March 06, 2026

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Great service did a great job very professional answer all my questions job was finished at the time they said it would be ready More

by junebug19129
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that our team provided professional service and finished your Kia service on time. We will be sure to share these kind words with Lou Bester and our team of certified Kia mechanics here in Orlando and Winter Garden. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 19, 2026

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Jesse and Gabriel in the Service Department took good care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the More

by MG
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

January 16, 2026

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Excellent care and service I recommend him from promotion and accommodation. Good job Kia and its staff More

by GVCDUDE715
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2026

Greenway Kia West responded

GVCDUDE715, thank you for the great review! We’re happy to hear you received excellent care and service, and we truly appreciate your recommendation. I’ll be sure to share your kind words with the team—thank you again for trusting us. — Mark Foster, Service Manager

January 07, 2026

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Always the best service. Everytime I bring my vehicle in it’s always done in a timely manner and done properly. This time I had a recall that needed to be completed and my ad More

by CeyCey
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Greenway Kia West responded

CeyCey, thank you for the great review! We truly appreciate your continued trust. We’re glad your visit was completed in a timely manner and done properly, and it’s fantastic to hear Tony was detailed and thorough while guiding you through the recall process. Everyone at Greenway Kia West in Orlando is here whenever you need us—thanks again! — Mark Foster Service Manager markfoster@greenwayauto.com

December 25, 2025

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Went to another dealership and they tried to sell me something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra. More

by mave33
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Recommend Dealer
Yes
Dec 27, 2025

Greenway Kia West responded

Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando. We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit. Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 21, 2025

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Tony was phenomenal. He addressed and answered all of my concerns the service was very quick and efficient thank you Kia service department More

by Rysherbrunson22
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Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

Dec 27, 2025

Greenway Kia West responded

Thank you for the 5-star review, Rysherbrunson22! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re thrilled to hear Tony was phenomenal, addressed all of your concerns, and that your service was quick and efficient. We’ll be sure to share your kind words with Tony and our service team. Thanks again for trusting our Kia service department—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

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Employee Rating

Kia should have covered my horn as a ongoing issue. Instead of me having to use my extended warranty. Not sure if the dealership even tried to get kia to pay for it. 3 times my horn failed More

by Jeremythurston
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Recommend Dealer
Yes
Dec 27, 2025

Greenway Kia West responded

Hi Jeremythurston — I’m sorry you’ve had to deal with this repeatedly. A horn failing multiple times is a serious safety concern, and I understand why you’re frustrated about having to use your extended warranty. We’d like to review your repair history and confirm what was submitted and/or discussed regarding manufacturer coverage. Please email me directly at markfoster@greenwayauto.com with your VIN, the dates of the prior horn failures, and the best phone number to reach you. I’ll look into the documentation and follow up with you. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 05, 2025

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Very clean place and great customer service. So far everything is great.no completing.rreat place More

by NELSONROSA
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Recommend Dealer
Yes
Dec 16, 2025

Greenway Kia West responded

NELSONROSA, thank you for the 5-star review! We’re happy to hear you found the dealership clean and that you received great customer service. We appreciate you choosing Greenway Kia West in Orlando and look forward to seeing you again. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

November 27, 2025

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My vehicle was serviced properly in a timely manner. Greenway Kia West is the best place for maintenancing my vehicles. More

by CeyCey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Gabriel Taurus

Nov 29, 2025

Greenway Kia West responded

Hi CeyCey, Thank you for the great review and for trusting the service department at Greenway Kia West with your vehicle. We're glad to hear everything was handled properly and completed in a timely manner — that’s the experience we strive for every visit. We truly appreciate your confidence in us and look forward to helping you with all your future maintenance needs. Mark Foster Service Manager markfoster@greenwayauto.com

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