Lou Germano | Page 49

Never again! Just to clarify, the salesman John was great throughout the entire ordeal. That being said every other aspect of this experience was disastrous. Was Just to clarify, the salesman John was great throughout the entire ordeal. That being said every other aspect of this experience was disastrous. Was sold a Cadillac with a supposed clean car fax only to find out the day after delivery the vehicle had been in a accident. I can't even begin to figure out how this even happens. Long story short after going thru multiple managers and being put off, the dealership reluctantly decided to either repair the Cadillac or I could find a possible exchange vehicle. Again to my disbelief all the possible replacement vehicles ended up having some sort of previous body damage. Even had this agreed upon by the body shop manager. Unbelievable. In the end I had to settle for a less optioned impala. My only concern now is, I know they'll still end up selling the Cadillac I returned to another unknowing customer. Sad but true. Same goes for the remainder of the wrecked used cars on their used car lot. Honestly there should be a better system in place to find this out for themselves and either return the vehicles where they came from or at least know upfront the cars are damaged and in need of repair. This is a sad situation for a what used to be reputable dealership. I warn everyone and anyone in advance, if your interested in a used vehicle avoid this dealership at all cost. More

by JEFFCHRISPAIGE Verified Customer Verified Customer

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very professinal in every way. Excellent customer service. Every employee there is very professional and helpful with your concerns. Would recommend DeNooyer Chevrolet to anyone. Wh Excellent customer service. Every employee there is very professional and helpful with your concerns. Would recommend DeNooyer Chevrolet to anyone. When we went in for service they took our concerns very serious and were very helpful to resolve the issue. Cant say enough good things about everyone there. More

by TINACUBBY84 Verified Customer Verified Customer

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Very helpful We went to the dealership looking for a used vehicle. Unfortunately, the vehicle we had an appointment to see wasn't there so Tim and Sameer worked to We went to the dealership looking for a used vehicle. Unfortunately, the vehicle we had an appointment to see wasn't there so Tim and Sameer worked to get us into a new vehicle at a good price More

by RFKENNEDY Verified Customer Verified Customer

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Good people Thank you all. We really appreciated all the help you all gave us. Thank you also for removing the 5th wheel rails on my trade . See you for a 2020 eq Thank you all. We really appreciated all the help you all gave us. Thank you also for removing the 5th wheel rails on my trade . See you for a 2020 equinox! More

by SP4LEFFLER Verified Customer Verified Customer

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Quality, friendly, easy experience I was in a lease from another brand and dealership that I needed to get out of as I was close to my mile limit. I went into DeNooyer and was immediate I was in a lease from another brand and dealership that I needed to get out of as I was close to my mile limit. I went into DeNooyer and was immediately greeted by their receptionist as well as Ryan. He was great in discussing my needs and helping me get out of my old lease and into the perfect new vehicle. All of the staff I worked with (finance, insurance, etc) were very friendly and helpful. Thanks to the whole team at DeNooyer for making me experience great. More

by Ffont Verified Customer Verified Customer

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Certified used vehicle Dave has been very diligent about getting us into our newer vehicle. We were in a bind to get financed and somehow made it work in to our budget. This Dave has been very diligent about getting us into our newer vehicle. We were in a bind to get financed and somehow made it work in to our budget. This is why we returned for our 3rd purchase. More

by Chuckwagon Verified Customer Verified Customer

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It was good and very fast Every time I go the people are very friendly and go of way to make sure the service is done and keep you informed on what’s going on you have a great Every time I go the people are very friendly and go of way to make sure the service is done and keep you informed on what’s going on you have a great bunch of people working for you More

by mrdot01 Verified Customer Verified Customer

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Amazing Service & Professionalism Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect I was shown and the level of care. More

by JROBINSON13313 Verified Customer Verified Customer

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Very pleasant Would buy there again , great expieriance, very friendly and professional, great selection, very knowledgeable personnal, can't say anything negative, Would buy there again , great expieriance, very friendly and professional, great selection, very knowledgeable personnal, can't say anything negative, fair price on my trade More

by cole493 Verified Customer Verified Customer

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Great, Quality Service Everytime I visit DeNooyer the sales and service staff know me and are incredibly helpful, informative, and professional. Big dealership with a family Everytime I visit DeNooyer the sales and service staff know me and are incredibly helpful, informative, and professional. Big dealership with a family mindset. Anyone looking for sales or service should give these guys a serious look. More

by jamesrockmusic518 Verified Customer Verified Customer

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