Louis Polos | Page 53

Best ever. We've been hunting for a specific used vehicle in the Clevland area and arranged test drives through other dealers. More than once, we arrived and the vehicle was sold before our appointme vehicle in the Clevland area and arranged test drives through other dealers. More than once, we arrived and the vehicle was sold before our appointment. Frustrating. Contacted Klaben Ford Lincoln and at no cost to hold, sales rep Mike, worked up a purchase order and I e-signed to hold. Received a more than fair value for a trade and drove off happy with a "neused" 2014 Ford C-Max at a fair price. Thank you Klaben. More

by andychrism Verified Customer Verified Customer

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All staff dealt with was a pleasure! We arrived late and they stayed til after closing waiting for us. They had everything ready and took very good care of us. Thank you Louis and Denise and any other emplo they stayed til after closing waiting for us. They had everything ready and took very good care of us. Thank you Louis and Denise and any other employees involved! More

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The whole process was was professional from start to finish. Klaben went above and beyond my expectations. They even transported a vehicle from a another sister location for me to compare. finish. Klaben went above and beyond my expectations. They even transported a vehicle from a another sister location for me to compare. More

by mark.snow Verified Customer Verified Customer

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Louis was extremely easy to work with. He didn't come off as pushy, or excited to make the sell. He showed a strong work ethic, by helping me work through and make a decision on a Sunday night. I strongly r as pushy, or excited to make the sell. He showed a strong work ethic, by helping me work through and make a decision on a Sunday night. I strongly recommend this dealership just based off the interaction with Louis. More

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The sales staff was very friendly. They answered all my questions and offered additional information that was very helpful. Tim Sterling was great to work with. I highly recommended this dealership. questions and offered additional information that was very helpful. Tim Sterling was great to work with. I highly recommended this dealership. More

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Loved the experience and transparency. We felt we were getting a fair offer for our trade too. The sales team showed us everything about the car. getting a fair offer for our trade too. The sales team showed us everything about the car. More

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I cannot say enough about Louis and Denise. I was treated so well and will definitely go back for another vehicle. The process was thorough and seamless. Louis went out of his way to help me. Amazing:) so well and will definitely go back for another vehicle. The process was thorough and seamless. Louis went out of his way to help me. Amazing:) More

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Louis took time on a Sunday to meet me so I could test drive the vehicle. Seamless process. Day if delivery I was at the dealership less than an hour. drive the vehicle. Seamless process. Day if delivery I was at the dealership less than an hour. More

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Everyone was very helpful. My questions were all answered and concerns addressed. Everything was accomplished in acceptable time. All personal were very a knowledgeable and professional. and concerns addressed. Everything was accomplished in acceptable time. All personal were very a knowledgeable and professional. More

by katmac1271 Verified Customer Verified Customer

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The person was friendly and answered all my questions. Place and bathrooms were clean. Everybody seem to be covid-19 aware and wore their masks. Place and bathrooms were clean. Everybody seem to be covid-19 aware and wore their masks. More

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