Louis Polos | Page 73

Great experience Excellent sales approach. Easy to agree on price. No hidden fees. We were very happy and appreciated the time that Lois took to introduce us to all th Excellent sales approach. Easy to agree on price. No hidden fees. We were very happy and appreciated the time that Lois took to introduce us to all the features of our new vehicle. More

by rschroeter Verified Customer Verified Customer

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High Quality Staff Right from the start we were very impressed with the quality of the staff at Klaben. Louis immediately had contacted us with options for financing var Right from the start we were very impressed with the quality of the staff at Klaben. Louis immediately had contacted us with options for financing various vehicles and kept us in the loop about the status of ones we were looking at. Both him and Tim made our buying experience fun and stress free when we were in the store. We were able to take multiple vehicles on test drives until we found the right fit; never felt pressured to buy or do something we weren’t comfortable with. Compared to some other dealerships in the area we had talked with, Klaben made an immediate impression on us and has kept it through our purchase. Highly recommend to anyone in the area More

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Great Job from Klaben Auto Team. Great job . Louis did what we needed to make sure we were happy. After looking at the 2019 Mustang that was in stock he checked inventory to see if th Great job . Louis did what we needed to make sure we were happy. After looking at the 2019 Mustang that was in stock he checked inventory to see if there was a car that had everything we wanted on it. Finding the car in Virginia he set up the delivery back to Kent. He then made sure was ready to go checking quality of paint on the car. (had problems with a car from another car dealer, Took long time to get it resolved). Very Happy with our new car. More

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Fantastic communication and follow up, great experience I found Klaben online through the Ford.com website. They had the Shelby GT350R I wanted and Louis even went above and beyond by meeting me on Labor I found Klaben online through the Ford.com website. They had the Shelby GT350R I wanted and Louis even went above and beyond by meeting me on Labor day when the dealership was closed to show me this car even though they had just taken it off the delivery vehicle the day before. He was extremely knowledgeable about the GT350R and did a great job following up with me and responded to my questions in a timely manner. Overall it was a really positive experience, starting with Louis and continuing to the rest of the staff I met while waiting to finalize my paperwork. I highly recommend them to anyone looking to buy a new car. More

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Fantastic Salesman From the moment we walked in, our salesman Louis Polos did a fantastic job. He immediately showed us the vehicle we saw on the website. And had it re From the moment we walked in, our salesman Louis Polos did a fantastic job. He immediately showed us the vehicle we saw on the website. And had it ready quickly since we needed to take the car that day. Throughout the purchase process, he was friendly and informative. Also responding quickly to every request we had. He went above and beyond our expectations. Definitely see Louis Polos for your next vehicle. More

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Friendly, knowledge staff, quality products at a fair price. Louis took all the time we needed as we test drove three different vehicles before making a final decision. We never felt high pressure during the wh Louis took all the time we needed as we test drove three different vehicles before making a final decision. We never felt high pressure during the whole process making it easier to make a decision. The entire staff smiled and greeted us as we walked through the dealership. We would definitely recommend Klaben Ford to our friends and return for future purchases. More

by M Hatton Verified Customer Verified Customer

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Best new car purchase experience I’ve ever had My new truck purchase at Klaben was the best experience that I’ve had. Everything from the initial discussion to the out of state purchase of the veh My new truck purchase at Klaben was the best experience that I’ve had. Everything from the initial discussion to the out of state purchase of the vehicle went extremely smooth. A big thanks goes out to Louis and Jenn for making my recent truck purchase experience such a good one. More

by bpboyd85 Verified Customer Verified Customer

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great easy Louis worked with me online and over the phone prior to us coming to the dealership. He knew exactly what we were looking for. He made the buying ex Louis worked with me online and over the phone prior to us coming to the dealership. He knew exactly what we were looking for. He made the buying experience SIMPLE and EASY More

by iankarlie13 Verified Customer Verified Customer

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Sales Review My husband and I visited Klaben on Aug 17. The salesman Louis and Terry GM were over the top, PROFESSIONALS. We throughly enjoyed our experience. My husband and I visited Klaben on Aug 17. The salesman Louis and Terry GM were over the top, PROFESSIONALS. We throughly enjoyed our experience. We purchased a CPO Lincoln and these 2 gentlemen were beyond knowledgeable We will highly recommend Klaben and we will be back for a car for the wife. Lol. Thanks again, Carrie and Sam Schirripa More

by cs192 Verified Customer Verified Customer

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Easy Peezy Great experience. Easy and friendly. Louis and Arika were on it! I don’t like to waste time and this worked great for me. Got a few spots fixed on sh Great experience. Easy and friendly. Louis and Arika were on it! I don’t like to waste time and this worked great for me. Got a few spots fixed on short notice to save us a second trip. More

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