Louis Polos | Page 74

Best car buying experience I was in a difficult situation and needed a vehicle. I received a response within 5 minutes of my online inquiry. My salesperson, Louis, was on top I was in a difficult situation and needed a vehicle. I received a response within 5 minutes of my online inquiry. My salesperson, Louis, was on top of things right from the beginning. He listened to me in detail regarding what I was looking for in a vehicle and my financial situation. He worked very closely with Mr. Klaben to find me the best deal and the best vehicle. Within two hours of arrival at the dealership, I had gotten financing arranged and picked out my vehicle. Finishing the paperwork for the purchase and taking delivery of the car was very quick and efficient. My sales person then spent time showing me the features of the car in detail. I also received a follow-up phone call a couple of days after I took delivery of the car. The customer service at this dealership is outstanding. Also, I Feel that I got a great deal on the vehicle and the financing. More

by bjordan9611 Verified Customer Verified Customer

Helpful 1

Report | Print

Beyond Outstanding Service I am beyond impressed with the service I received at Klaben Ford Lincoln. Louis is OUTSTANDING. From the moment I started to speak with him he was not I am beyond impressed with the service I received at Klaben Ford Lincoln. Louis is OUTSTANDING. From the moment I started to speak with him he was nothing but polite, helpful and knowledgeable. Upon arriving at Klaben, Louis answered all of my questions and never got frustrafed with my mind constantly changing. He made the entire process smooth and as stress free as possible. Branden was also a big help as well. Both Louis and Branden were quick to get me out the door with my new car, with the help of Jen too! I can’t say enough good things about my experience and I will be recommending everyone I know to Klaben Ford Lincoln! More

Helpful 1

Report | Print

Great car buying experience I can’t say enough positive things about how Louis and Brandon handle themselves and the transaction of getting us in a new Explorer. Keep giving buye I can’t say enough positive things about how Louis and Brandon handle themselves and the transaction of getting us in a new Explorer. Keep giving buyers the same honesty and effort you gave us and you guys will continue to succeed. Thank you Klaben Ford. -B Conley More

Helpful 0

Report | Print

They wanted me in the car I wanted more than I did They fought super hard to get me into vehicle I wanted when I got there. They named to work with my credit and keep me in my price range with a super They fought super hard to get me into vehicle I wanted when I got there. They named to work with my credit and keep me in my price range with a super fair deal. More

Helpful 0

Report | Print

Amazing team with A+ customer service The Klaben team is amazing each time I’ve been in , this experience really topped it off! My sales representative was Louis Polos , he was very under The Klaben team is amazing each time I’ve been in , this experience really topped it off! My sales representative was Louis Polos , he was very understanding and went above and beyond to get me not only out of my old car but into a new 2017! He worked with James Stickler and Brandon Johnson to make sure everyone of my questions was answered and never tried to push anything on me a truly great experience!! Finiancing was quick and easy as well Stephane Slomberg is very informative and very nice!! If you’re looking for a place to get a great deal and be treated like family be sure to check them out !! More

Helpful 0

Report | Print

My Experience I came to Klaben because Don Jacobs was referred by some of my friends as an honest and straight-forward person. I didn't work with Don, but rather wi I came to Klaben because Don Jacobs was referred by some of my friends as an honest and straight-forward person. I didn't work with Don, but rather with Louis Polos because Don was with other customers. Although I originally went to see Don and Louis showed us the cars while we waited, I ended up finishing the deal with Louis because I was comfortable dealing with him. I found Louis to be very helpful, humorous, and personable. What is more important - he was very honest. He asked us what we were looking for and showed us a Ford Escort that was a great deal even though we were looking at a less fitting model. It had everything we wanted and at a good price because it was marked down. We would have never even looked at that model if it wasn't for him, and I am so glad he did that for us. Louis gave us the entire history of the vehicle and went over every aspect of the features, warranty, etc. I knew more about that car than I did my own when he was done - no stone was left unturned in sharing the information. Just to put this in perspective, we just left another dealership that tried selling us a model that actually had frame damage. If it wasn't for a quick search online where we saw the vehicle report, we may have been suckered into buying it. Talk about day and night between our experience with them and Klaben. Used car buying is a scary experience - you need to know the dealer is reputable. I am grateful to Klaben for what they do and how they do it. The finance process - which is usually a shady transaction at some other dealerships - was also straight-forward, honest, and open. Jennifer is great to deal with and also quite personable. She even gave her experiences with the company, management, and ownership. After hearing some of her stories, I knew for a certainty this is the right place to be. The entire experience was exceptional from my point of view and would DEFINATELY recommend Klaben to others. More

Helpful 0

Report | Print

Excellence once again This was the first experience of negotiating a lease. I have purchased three certified pre-owned vehicles and have been satisfied with the professiona This was the first experience of negotiating a lease. I have purchased three certified pre-owned vehicles and have been satisfied with the professional Ford care and service. The salesmen were very thorough in research, negotiation, presentation and addressing all questions. Our family decided to trade in both our vehicles and lease a 2018 Escape and a F150 Truck. Thank you Klaben Ford Team! More

Helpful 0

Report | Print

The best sales experience I've ever had! I worked with Louis he showed me everything the I wanted. He didn't have a problem pulling out three different cars and helping me compare the differe I worked with Louis he showed me everything the I wanted. He didn't have a problem pulling out three different cars and helping me compare the difference in what one had to another. Very helpful and kind. I ended up walking away with an amazing deal and a great Ford F150 lx. More

Helpful 0

Report | Print

Great Staff was very helpful and very informative. I would highly recommend him. he explained every detail step by step so that I could make an informed de Staff was very helpful and very informative. I would highly recommend him. he explained every detail step by step so that I could make an informed decision. More

Helpful 0

Report | Print